Taco Bell / KFC

2.8
547 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 835 West Sproul Rd in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
835 West Sproul Rd, Springfield, PA
19064, United States

Hours

Reviews

2.8
547 reviews
5 stars
134
4 stars
64
3 stars
93
2 stars
54
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent order inaccuracies.

Food Quality

Customers reported issues with food quality, such as cold items, missing ingredients, and poorly prepared meals.

Management Issues

Many reviews pointed to a lack of effective management, with complaints about staff behavior and operational inefficiencies.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty food preparation areas and overall cleanliness concerns.

Operational Hours

Multiple reviews mentioned that the location often closes early, despite posted hours, leading to customer frustration.
  • JT
    Jesse Trabbold
    1 day ago
    5.0
    Sam is the man. Helped a lot. Fantastic customer service
  • WS
    William Suppa
    Jan 5, 2026
    5.0
    They always take special, personal care of me and mine
  • SC
    Shante C
    Nov 7, 2025
    4.0
    I went via the drive thru after work. I expected it to be fast. They asked me to pull up to a spot where I sat, No Exaggeration, 18 minutes! Watching all the cars come after me in and out. I backed up back to the drive thru window and was simply told. Your food isn’t ready. I thanked her and wished her a great day. I’m assuming they were out of strips and had to cook more, I’m pretty sure chicken strips take at least 15 minutes to cook. I did not eat at my 8 hour shift job so I sat and remained myself to be patient. Someone else who was not at the drive thru window came and brought my food. He apologized and add an extra strip. I thanked him and wished him a great day! Food was good! Moral of this story is: Use your PATIENCE and Give people GRACE! These teens who work in customer service are mostly likely working their first job during some very hard times. Be kind to them! KFC gives these people a raise, I am a patient person, but who’s to say the next person is?
  • FA
    Faysal Ahmed
    Oct 26, 2025
    1.0
    Today October 24, 2025. I came here with my family for eat lunch. Their employee is very unfriendly Bad Customer Sirvice. They give us tacos Incomplete . Inside the taco, some ingredients are missing. Even They don’t care about customers. Shame, shame shame on your Taco Bell .
  • AM
    Aften Meltzer
    Oct 24, 2025
    1.0
    The most inefficient and rude Taco Bell in quite possibly the entire US. Consider new management.

Frequently Asked Questions About Taco Bell / KFC

What are the drive-through hours at Taco Bell / KFC in Springfield?

The drive-through is open from 10:30 AM to 10:30 PM Monday through Wednesday and Sunday, and until 11:00 PM Thursday through Saturday.

Where is Taco Bell / KFC located in Springfield?

It is located at 835 West Sproul Rd, Springfield, PA 19064.