Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 835 West Sproul Rd in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent order inaccuracies.
Food Quality
Customers reported issues with food quality, such as cold items, missing ingredients, and poorly prepared meals.
Management Issues
Many reviews pointed to a lack of effective management, with complaints about staff behavior and operational inefficiencies.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty food preparation areas and overall cleanliness concerns.
Operational Hours
Multiple reviews mentioned that the location often closes early, despite posted hours, leading to customer frustration.
JT
Jesse Trabbold
1 day ago
5.0
Sam is the man. Helped a lot. Fantastic customer service
WS
William Suppa
Jan 5, 2026
5.0
They always take special, personal care of me and mine
SC
Shante C
Nov 7, 2025
4.0
I went via the drive thru after work. I expected it to be fast. They asked me to pull up to a spot where I sat, No Exaggeration, 18 minutes! Watching all the cars come after me in and out. I backed up back to the drive thru window and was simply told. Your food isn’t ready. I thanked her and wished her a great day. I’m assuming they were out of strips and had to cook more, I’m pretty sure chicken strips take at least 15 minutes to cook. I did not eat at my 8 hour shift job so I sat and remained myself to be patient. Someone else who was not at the drive thru window came and brought my food. He apologized and add an extra strip. I thanked him and wished him a great day! Food was good!
Moral of this story is: Use your PATIENCE and Give people GRACE! These teens who work in customer service are mostly likely working their first job during some very hard times. Be kind to them!
KFC gives these people a raise, I am a patient person, but who’s to say the next person is?
FA
Faysal Ahmed
Oct 26, 2025
1.0
Today October 24, 2025. I came here with my family for eat lunch. Their employee is very unfriendly Bad Customer Sirvice. They give us tacos Incomplete . Inside the taco, some ingredients are missing. Even They don’t care about customers. Shame, shame shame on your Taco Bell .
AM
Aften Meltzer
Oct 24, 2025
1.0
The most inefficient and rude Taco Bell in quite possibly the entire US. Consider new management.
What are the drive-through hours at Taco Bell / KFC in Springfield?
The drive-through is open from 10:30 AM to 10:30 PM Monday through Wednesday and Sunday, and until 11:00 PM Thursday through Saturday.
Where is Taco Bell / KFC located in Springfield?
It is located at 835 West Sproul Rd, Springfield, PA 19064.
What types of food does Taco Bell / KFC offer at this location?
They serve tacos, burritos, specialties, combos, breakfast items, drinks, sweets, and sides.
Can I order food online from the Taco Bell / KFC on West Sproul Rd?
Yes, you can order ahead online or through the mobile app for pickup at the restaurant.
What payment options are accepted at this Taco Bell / KFC?
They accept American Express, cash, Discover, MasterCard, and Visa.
Does this Taco Bell / KFC location have a drive-through and seating available?
Yes, it offers both drive-through service and dine-in seating.
Is this Taco Bell / KFC family-friendly and does it have facilities for children?
Yes, the location welcomes families and children and has restrooms available.
Are there any nearby attractions or shops to visit before or after a meal at Taco Bell / KFC?
Yes, nearby places include Sproul Pharmacy for quick errands, Sproul Lanes bowling alley for entertainment, and The Museum Of Nursing History for a cultural visit.
What dining options are near Taco Bell / KFC for those wanting a variety of cuisines?
Nearby restaurants include Toscana Gourmet Pizza for Italian, KAWA Japanese Cuisine for sushi, and 1729 Grille for American fare.
How can the nearby transit options or services help me access Taco Bell / KFC?
While specific transit details aren't listed, the restaurant is near popular local businesses like Dunkin' coffee shop and the UPS Authorized Shipping Outlet, which may serve as landmarks when finding the location.