Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers generally praised the burgers as delicious and well-seasoned, though some noted inconsistencies in preparation and quality.
Service
Staff received positive feedback for being friendly and helpful, although there were complaints about slow service and unprofessional behavior from management.
Cleanliness
The restaurant was often described as clean, but some reviews mentioned dirty tables and poorly maintained bathrooms.
Wait Times
Several customers reported long wait times for food, with some experiencing missing items in their orders.
Atmosphere
The atmosphere was appreciated for being lively and welcoming, contributing to a positive dining experience.
NM
Nicholas Mullins
5 days ago
4.0
I’ve been coming here for a while now & the staff has always been polite & professional. The service & quality food is great also! They’re on the list of few places I frequent every now & again during lunch hours. Check them out!
HB
Hannah Brown
Nov 17, 2025
5.0
This Smashburger location is always delicious, always fast, always clean, and always has friendly staff. I love their burgers and tots.
PH
play hard
Nov 10, 2025
1.0
Me and my wife went in there because we're waiting for a movie to start. So we decided to go get a burger. We walked in there and there was a pair of shoes abandoned with a book bag tables, not cleaned still trash on the floor no one had hair nets.
Employees were in there off the clock, walking in the back back and forth, and their kids like this is their own house.It literally took fifteen to twenty minutes for one burger i do not know how this place is even operational or open or even past inspection
UU
UhRare Username
Nov 2, 2025
5.0
Corporate needs to invest more money in this location, great manager and the place is as clean as the workers can get. Some seats are ripped but workers cant do nothing about that other then that we got our food really quick it was delicious and our service was great. Really invest more money into this location and corporate, give this manager a raise.
SU
Shadow_Ninja_Yt Unknown
Nov 1, 2025
4.0
The cashier bleu at Smashburger was amazing today. They greeted me right away with a genuine smile, were very polite, and took the time to make sure my full order was correct. They worked quickly but still remained friendly and professional the entire time. Excellent customer service and very refreshing in fast food.
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the opening hours of Smashburger in Springfield, PA?
Smashburger is open Monday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM for dine-in. Delivery hours are generally 11:30 AM to 8:30 PM on weekdays and Sunday, and until 9:30 PM on Friday and Saturday.
Does Smashburger offer delivery and takeout options?
Yes, Smashburger offers both delivery and takeout services with easy online ordering available through their website and app.
Can I order Smashburger food through a mobile app?
Yes, you can order Smashburger food through their dedicated mobile app available on the Apple App Store.
Is Smashburger suitable for families and children?
Yes, Smashburger welcomes families and children, featuring a children's menu and high chairs available.
Does Smashburger have wheelchair accessible facilities?
Yes, Smashburger offers wheelchair accessible entrance, parking, seating, and restrooms to accommodate all guests.
What types of payment does Smashburger accept?
Smashburger accepts payments by debit card, credit card, and mobile NFC payments; cash payments are not required.
Are there any nearby places to visit before or after dining at Smashburger?
Yes, nearby you can visit Poke Bros. for seafood and poke bowls, The Bagel Factory for delicious bagels, or Walmart Supercenter Springfield for shopping needs.
How can customers easily find Smashburger in Springfield?
Smashburger is located at 400 S. State Rd. in Springfield, PA 19064, in the Marple Crossroads area, near shopping centers like Walmart and specialty stores such as Kids Kuts and Viking Sewing Gallery.
Are there other restaurants near Smashburger for more dining options?
Yes, nearby dining options include Chipotle Mexican Grill for Mexican cuisine, Poke Bros. for poke and seafood, and Five Below for affordable shopping.