Customers generally praised the freshness and taste of the hoagies, with many highlighting specific favorites like the Turkey Diablo and Italian hoagies.
Customer Service
Feedback on customer service was mixed; while some praised friendly and helpful staff, others reported issues with order accuracy and responsiveness.
Order Accuracy
Several customers expressed frustration with incorrect orders and preparation mistakes, indicating a need for improved attention to detail.
Pricing Concerns
Some reviews mentioned dissatisfaction with the value for money, citing high prices relative to portion sizes and quality.
Cleanliness
The location was frequently noted as clean and well-maintained, contributing positively to the overall dining experience.
MM
Michelle
Dec 19, 2025
1.0
My husband brought 2 hoagies today. Both rolls were hard. I should say stale. I've never experienced this from any Primos I've gone to . It was about 6:40 in the evening. Close to closing but if the rolls where not fresh they should not have not been used.
. Quality is important no matter what time of day it is. Very disappointed in the Springfield franchise. We could not even eat them. A total waste of money.
GG
Gabriella Galati
Dec 16, 2025
5.0
This location is right up the road from my work, and I am so grateful. I live in the Lehigh Valley where good bread is rarely found and on my remote work day, I often find myself dreaming of my days in office, just to get a Primos Hoagie.
Turkey with Sharp Provolone, Diablo seasoning, mayo, LTO on a seeded roll. Unmatched. Thanks for always being delicious, fresh, and easy to work with for catering orders. Highly recommend!
RB
Rich Bonifazio
Oct 29, 2025
5.0
This location always is my go to! Best hoagies and they use and swear by Thurmans lunch meat and all of their hoagies are so good! The service even better! My daughter even tries new things here and loves them! I’ll zoom down on lunch some days because they also have tons of specials on the app!
PM
Pat M
Oct 24, 2025
3.0
Sandwiches are good. Need some help with customer service. I ordered on the app and paid in advance several times. I’ve waited anywhere from 15-30 minutes after arriving at the store to have someone greet me and hand me the order
What type of cuisine does PrimoHoagies in Springfield specialize in?
PrimoHoagies specializes in Philly-born counter-serve sandwiches, known for their hefty hoagies built on sesame-seed rolls, offering old fashioned Italian specialty sandwiches.
What are the operating hours of PrimoHoagies in Springfield?
PrimoHoagies is open every day from 10:00 AM to 8:00 PM.
Does PrimoHoagies in Springfield offer delivery and pickup services?
Yes, PrimoHoagies offers in-store pickup, delivery, and same-day delivery services.
Where is PrimoHoagies Springfield located?
PrimoHoagies Springfield is located at 504 Baltimore Pike, Springfield, PA 19064, USA.
What payment methods are accepted at PrimoHoagies Springfield?
PrimoHoagies accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does PrimoHoagies Springfield offer catering services?
Yes, PrimoHoagies Springfield provides catering services.
Are there any nearby places where I can get a pizza after visiting PrimoHoagies?
Yes, after your visit to PrimoHoagies, you can check out Icon Pizza, a nearby pizza restaurant and diner offering delicious pizzas.
I need a nail salon close to PrimoHoagies Springfield. Any recommendations?
Near PrimoHoagies Springfield, you can visit P K Nail Spa or Sky Nails, both offering nail and beauty salon services.
Are there any kid-friendly places near PrimoHoagies Springfield?
Yes, Just Kids Learning Center, a daycare and preschool, is nearby and caters to children.
Can I order food online or through an app from PrimoHoagies Springfield?
Yes, you can order online through their website or use their mobile apps available on Android and iOS for convenient ordering and payment.