Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Springfield is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.9
1,100 reviews
5 stars
557
4 stars
247
3 stars
103
2 stars
65
1 star
128
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple customers reported unsanitary conditions, including sightings of mice and dirty areas.
Service Quality
While many praised the friendly and accommodating staff, there were also complaints about rude service and poor management interactions.
Food Quality
Customers had mixed experiences with food quality, with some enjoying fresh and delicious items, while others received poorly prepared or incorrect orders.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.
Atmosphere
The location was often described as clean and pleasant, with a good atmosphere for dining or working.
- JFJoshua Fiorentino1 day ago4.0Good service and quick prep time. Also, the U pick 2 deal is nice for variety but probably not enough food. A bit pricey but nice every once in a while, for the atmosphere
- KRKwin RaymerNov 16, 20251.0Employees at this location drenched our salads in dressing and were rude. After eating half of our meal we realized that the lettuce hadn’t been washed and bugs were in the food. Won’t be coming back here and definitely do not recommend this location.
- BNBaby NikiOct 31, 20251.0Dirty place ever!!!! A mouse running around the place ? Please… no bread at Panera bread for the soup ?
- MDMaliyon DabeeSep 28, 20251.0I usually don’t like leaving bad reviews, but I was really upset with my order this morning. I ordered half a dozen blueberry bagels and waited, then saw one handed to another customer after I ordered.After that, they told me they were out and just threw in a crunch bagel instead. I ordered blueberry for a reason . this was really disappointing and felt like terrible customer service.
- SSSoniaSep 22, 20255.0Such an unbelievably FRIENDLY staff, surely THIS Panera location is the second happiest place on earth! Exceptionally clean, with a surprising amount of quiet tucked away areas to get out of the office and plug in your laptop ( I look forward to doing so soon). First visit here, staff and manager went above and beyond with kindness to my DD - insisting that they not only give her a cookie, but also try the cranberry orange bread ( we ordered at the POS computer, and because DD is a fussy eater, I did not order the cranberry orange bread. Admittedly, I speak loudly and the POS is not far away from the bakery counter so one of the staff must have overheard and I couldn't be more touched that he cared). DD ❤️❤️'d the cranberry orange bread ( she said, with impunity, after I baked it from scratch, that "Panera does it better!") so we came back to this location in Springfield a second time. barely had me sat down when the manager came out and greeted us, remembering our previous visit. Again, manager and staff were extremely generous with my daughter. TYVM!! We'll be back soon 😊 NB: there or at least three Panera Bread locations within 5 mi of my home. None of them are impressive or worth reviewing. And frankly, Panera Bread is expensive and I have been under impressed with locations near me. If you're going to spend your money on soup and salad, or bagels and coffee, go to the location in Springfield, PA ( for me, that's at least a 25-minute drive) and bring a book, your laptop, or your child for a pleasant afternoon with exceptional service, an affable staff, generous portions, and overall ⭐️⭐️⭐️⭐️⭐️ - no matter how poor your mood when you enter, I guarantee you will leave with a 😁
Frequently Asked Questions About Panera Bread
Does Panera Bread in Springfield accept reservations?
No, Panera Bread in Springfield does not accept reservations.
What are the opening hours for Panera Bread in Springfield?
Panera Bread in Springfield is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.
Does Panera Bread offer delivery service?
Yes, Panera Bread offers delivery service every day during their opening hours.
Can I place an order online for Panera Bread Springfield?
Yes, you can place an order online for delivery or Rapid Pick-Up through their website or app.
What types of meals are served at Panera Bread Springfield?
They serve breakfast, lunch, brunch, and dinner with specialties like soups, salads, sandwiches, and freshly-baked artisan breads.
What payment methods are accepted at Panera Bread Springfield?
They accept American Express, Cash, Discover, MasterCard, and Visa, including mobile NFC payments.
Is Panera Bread Springfield suitable for families and working on a laptop?
Yes, Panera welcomes families and offers complimentary Wi-Fi suitable for working on a laptop.
Which nearby places can I visit around Panera Bread Springfield?
Nearby you can visit Mandee (a women's clothing and fashion accessories store), Rally House (sportswear and gifts shop), and Great Clips (hair and beauty salon).
Are there other dining options near Panera Bread in Springfield?
Yes, nearby restaurants include Pei Wei Asian Kitchen, Shake Shack Springfield, Olive Garden Italian Restaurant, LongHorn Steakhouse, and Qdoba for diverse dining choices.
What services can I find near Panera Bread Springfield for personal care or health needs?
Nearby services include Mercy Home Health, Ivy Rehab Physical Therapy, Massage Envy Springfield, and dental offices like Daley Oral And Maxillofacial Surgery Associates and Springfield Endodontics.