The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Mixed feedback on customer service; some employees are praised for being friendly and helpful, while others are reported as rude or unhelpful.
Cleanliness
The store is frequently noted for being clean and well-organized, contributing to a pleasant shopping experience.
Product Availability
Customers express frustration with inconsistent product availability, particularly in the deli and meat sections.
Pricing
While some customers appreciate reasonable prices and sales, others feel that prices are too high compared to competitors.
Employee Attitude
There are reports of negative interactions with staff, particularly in the deli and self-checkout areas, impacting overall customer satisfaction.
AA
Amy
Nov 16, 2025
5.0
A little smaller than the GIANT on Sproul, equally as helpful and friendly!!
RP
Robert Pusztay
Nov 10, 2025
5.0
The staff is friendly and are happy to help you. Almost any food you need is sold here, and fairly expensive. The store is spacious, self checkout is always open, and the register lines are fast
CM
Cathy Marshall
Oct 14, 2025
5.0
Reasonable prices. Much cheaper than Acme.
CV
Cleatus Vandamme
Oct 10, 2025
3.0
Changing my review based on poor customer service that I sometimes get.
Every time I come here, I get the look at self check out. They think I'm trying to steal or something. I proxy shop for elderly people and do two orders. It's fine if they are curious, but it just gets annoying.
So I decided to do a cashier. I am very happy that people with mental disabilities have jobs, but it was aggravating when scanning my items, and the cashier tells a ten minutes story about each item being scanned. Thank God I wasn't getting sensative items. I could see the visiblely annoyed customers behind me.
Then other times, it's an amazing experience. I got this one kid, John, at night time. The customer service counter is fantastic in the rare occasion I do need to make a return.
Overall, I think things are on a downward trajectory. I can tell that standards are being lowered for cheep labor. It's getting harder to justify shopping at giant compared to Amazon fresh or Mom and pop shops like Martindale's.
GI
Giles Cannon III
Aug 4, 2025
4.0
Big store lots of selection seems like prices are coming down there giving a lot of buy one get ones and reduce price lower prices signs of the windows and stuff so we’re starting to see some deflation in our grocery store though it’s still higher than your discount like all the table lot Beautiful store cleaner nicer than most but because it’s more expensive if I had to go four out of five
What are the regular store hours for GIANT in Springfield, PA?
GIANT in Springfield is open daily from 6:00 AM to 10:00 PM.
Is GIANT open on major holidays?
GIANT is closed on December 25th and has reduced hours on November 27th, December 24th, December 31st, and January 1st with varying opening times.
Where is the GIANT store located in Springfield, PA?
The GIANT store is located at 950 Baltimore Pike, Springfield, PA 19064.
What languages are supported at GIANT Springfield to assist diverse customers?
GIANT Springfield supports English, Russian, and Spanish to assist a diverse customer base.
What payment options does GIANT accept at the Springfield location?
GIANT accepts American Express, Cash, Check, Discover, MasterCard, and Visa at this location.
Does GIANT Springfield offer any special services in-store?
Yes, this GIANT location offers RedBox rental kiosks, WiFi, and Coinstar services.
Are there nearby ATMs or financial services close to GIANT Springfield?
Yes, there is a Citizens ATM, LibertyX Bitcoin ATM, and the Police and Fire Federal Credit Union nearby for convenient financial needs.
What are some places nearby GIANT Springfield where I can grab a bite or coffee?
Nearby food options include Panera Bread cafe, Cold Stone Creamery for ice cream, Shake Shack Springfield for burgers, and Pei Wei Asian Kitchen for pan-Asian cuisine.
Are there any nearby healthcare or wellness facilities near GIANT Springfield?
Yes, nearby you can find Main Line HealthCare Primary Care, Mercy Home Health, Ivy Rehab Physical Therapy, and Massage Envy Springfield for various health services.
How can I keep updated with GIANT Springfield promotions or news?
You can follow GIANT Springfield on Facebook at https://www.facebook.com/1628605757448097, Instagram @giantfoodstores, and Twitter @giantfoodstores.