GIANT

4.3
1359 reviews

About

Grocery StoreBeer StoreWine Store
The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.

Location

GIANT
950 Baltimore Pike, Springfield, PA
19064, United States

Hours

Reviews

4.3
1,359 reviews
5 stars
783
4 stars
363
3 stars
115
2 stars
33
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for being friendly and helpful, while others are reported as rude or unhelpful.

Cleanliness

The store is frequently noted for being clean and well-organized, contributing to a pleasant shopping experience.

Product Availability

Customers express frustration with inconsistent product availability, particularly in the deli and meat sections.

Pricing

While some customers appreciate reasonable prices and sales, others feel that prices are too high compared to competitors.

Employee Attitude

There are reports of negative interactions with staff, particularly in the deli and self-checkout areas, impacting overall customer satisfaction.
  • AA
    Amy
    Nov 16, 2025
    5.0
    A little smaller than the GIANT on Sproul, equally as helpful and friendly!!
  • RP
    Robert Pusztay
    Nov 10, 2025
    5.0
    The staff is friendly and are happy to help you. Almost any food you need is sold here, and fairly expensive. The store is spacious, self checkout is always open, and the register lines are fast
  • CM
    Cathy Marshall
    Oct 14, 2025
    5.0
    Reasonable prices. Much cheaper than Acme.
  • CV
    Cleatus Vandamme
    Oct 10, 2025
    3.0
    Changing my review based on poor customer service that I sometimes get. Every time I come here, I get the look at self check out. They think I'm trying to steal or something. I proxy shop for elderly people and do two orders. It's fine if they are curious, but it just gets annoying. So I decided to do a cashier. I am very happy that people with mental disabilities have jobs, but it was aggravating when scanning my items, and the cashier tells a ten minutes story about each item being scanned. Thank God I wasn't getting sensative items. I could see the visiblely annoyed customers behind me. Then other times, it's an amazing experience. I got this one kid, John, at night time. The customer service counter is fantastic in the rare occasion I do need to make a return. Overall, I think things are on a downward trajectory. I can tell that standards are being lowered for cheep labor. It's getting harder to justify shopping at giant compared to Amazon fresh or Mom and pop shops like Martindale's.
  • GI
    Giles Cannon III
    Aug 4, 2025
    4.0
    Big store lots of selection seems like prices are coming down there giving a lot of buy one get ones and reduce price lower prices signs of the windows and stuff so we’re starting to see some deflation in our grocery store though it’s still higher than your discount like all the table lot Beautiful store cleaner nicer than most but because it’s more expensive if I had to go four out of five

Frequently Asked Questions About GIANT

What are the regular store hours for GIANT in Springfield, PA?

GIANT in Springfield is open daily from 6:00 AM to 10:00 PM.

Is GIANT open on major holidays?

GIANT is closed on December 25th and has reduced hours on November 27th, December 24th, December 31st, and January 1st with varying opening times.