Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Springfield, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported poor service, including rude staff interactions and incorrect orders.
Cleanliness
The store is generally noted for being clean and well-maintained, contributing positively to the customer experience.
Coffee Quality
While some customers praised the coffee, others complained about inconsistency and weak flavors.
Donut Quality
Several reviews highlighted dissatisfaction with the quality and freshness of donuts, with some describing them as stale or poorly filled.
Friendly Staff
Despite service issues, many customers appreciated the friendliness of certain staff members, especially regulars.
MA
Marceline Andrews-Roots
Sep 16, 2025
5.0
I love the vanilla chi
EM
Elle Meltz
Jul 10, 2025
1.0
I would come here in the morning before work, after today I won’t be going back. Treating people unkindly being a dollar short never in my life. I told him to cancel so I could sort the issue out and for him to take the next customer. Instead he made the drink and said he was waiting for me. There is a line, cancel my order and take the next customer. Two people walked out and he goes “see because of you customers left and now I have a line and the drink was made” why was it made if I hadn’t paid in full and told you to cancel it? It’s very rare I will get rude back to staff in any industry. But to blame me because he did not cancel it as I told him to so he could take the next person behind me and make the drink that wasn’t paid for is poor just social interactions. As far as service goes this was the worst I’ve ever received.
KC
Kayla Cordano
Jul 7, 2025
1.0
Placed a mobile order but the receipt didn't print on their end. The employe asked me to confirm the address, which I did. She said not a problem and she would make the coffee. A man comes over and tells me the order didn't go through, even though I showed it to him on the app with the time and date stamps (saying I placed the order 15 minutes ago). Tells me to place it again, I said I didn't want to get charged twice. He said he would refund me for the second order. Okay fine, place the second order, receipt prints out automatically. I go to the register for the refund and he tells me he won't refund it because the first order didn't go through, even though there are now 2 separate order receipts on my app with separate time stamps. Continues to deny the refund, even though he literally said he would give me one in store. Would rather die than go back there
AW
alex weible
May 30, 2025
1.0
My husband went in with my 3 year old and my newborn early in the morning to pick out some donuts. While my 3 year old was trying to pick out her donuts one of the employees came out and rushed him along to pay before he could even finish his order. After my husband was putting his card away he asked him to move my newborn down and out of the way so they could take more order ls even though there was no one else in the line. Won’t be coming back.
What are the operating hours for Dunkin' in Springfield, PA?
Dunkin' in Springfield, PA is open from 5:00 AM to 7:00 PM Monday through Sunday.
Can I order food and beverages for delivery from this Dunkin' location?
Yes, you can order for delivery from this Dunkin' location. Delivery service is available Monday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 7:00 AM to 5:00 PM.
Does this Dunkin' location offer drive-thru service?
This Dunkin' location does not have a drive-thru service.
What breakfast and snack options are available at Dunkin'?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, and other baked goods. They serve breakfast, lunch, and brunch with a variety of over 50 donut varieties and premium beverages.
How can I order ahead to skip the line at Dunkin'?
You can order ahead using the Dunkin’ mobile app available on iOS and Android, or online through their order website, for a fast grab and go experience.
What are some nearby places I can visit before or after stopping at Dunkin'?
Nearby places include Crave Creamery for ice cream and smoothies, Heng's Thai Cuisine for Thai and sushi dining, and the Olde Sproul Shopping Village for shopping.
Is there a nearby pharmacy where I can pick up prescriptions after visiting Dunkin'?
Yes, Springfield Pharmacy is near Dunkin', where you can pick up prescriptions or get holistic and flower gift items.
What options are there for beauty and wellness near Dunkin'?
Nearby beauty and wellness options include US Nail Salon, Salon Desante for hair care, and Milan Laser Hair Removal for skin care services.
Does Dunkin' accept credit and debit cards for payment?
Yes, Dunkin' accepts both debit and credit cards for payment.
Does this Dunkin' location offer free Wi-Fi and is it family friendly?
Yes, this Dunkin' location offers free Wi-Fi and welcomes families and children.