Dunkin'

4.1
599 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Springfield, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
100 Baltimore Pike, Springfield, PA
19064, United States

Hours

Reviews

4.1
599 reviews
5 stars
340
4 stars
113
3 stars
70
2 stars
26
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or unhelpful staff, long wait times, and poor handling of orders.

Food Quality

While some customers praised the freshness of donuts and quality of coffee, others reported stale donuts and inconsistent food preparation.

Cleanliness and Organization

Several reviews mentioned cleanliness issues and disorganization within the store, impacting the overall customer experience.

Efficiency

Customers noted that service can be slow, especially during peak hours, despite having multiple staff members present.

Atmosphere

The atmosphere received mixed reviews, with some customers appreciating the friendly staff and clean environment, while others felt unwelcome and noted a lack of personal interaction.
  • AA
    AL
    6 days ago
    3.0
    They don’t make matchas right at this location. They end up just foam
  • JM
    Jimmy McGrory
    Oct 24, 2025
    1.0
    Horrible customer service stood there and was having trouble ordering no one helps then was told to use touch screen , you are losing a lot of business !
  • AJ
    Anthony Johnson
    Sep 26, 2025
    5.0
    Next to my charger station. Clean nice location.
  • CV
    Chris Varallo
    Sep 15, 2025
    2.0
    This is my go to dunkin but this is just pathetic honestly, do better
  • RS
    Roger Sanchez
    Sep 7, 2025
    1.0
    The doughnuts are stale and very dry

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Springfield, PA?

Dunkin' in Springfield, PA is open Monday to Friday from 4:30 AM to 9:00 PM, Saturdays from 5:00 AM to 9:00 PM, and Sundays from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services for customer convenience.