Business Details
About
Mexican Restaurant
Chipotle Springfield PA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
955 reviews
5 stars
386
4 stars
208
3 stars
109
2 stars
50
1 star
202
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of employees ignoring or rushing customers.
Food Quality
Numerous reviews highlighted issues with food quality, including stale items, incorrect orders, and unsanitary conditions.
Portion Sizes
Customers frequently complained about small portion sizes, particularly for protein, leading to dissatisfaction with value for money.
Cleanliness
The restaurant was often described as dirty, with unclean tables and food prep areas, contributing to a negative dining experience.
Management Issues
Several reviews pointed to poor management and lack of oversight, resulting in disorganized service and inadequate staff training.
- SSSteve SheldonNov 11, 20254.0Not bad depending on who is cooking sometimes 5 stars other 3.7. Little bit of a hang out spot for some kids. Location is a little bit tuff getting out of.
- AWangela westonOct 30, 20251.0Today at chipotle the lady that was making my food. Her attitude was VERY NASTY. The cashier Pleasant very respectful and kind.
- AMAshley MullenOct 29, 20251.0All garbages a filled to the brim all staff are negative food left out looking nasty !!! No manger in site the place should be shut down !!!! STAFF ACTS LIKE THEYRE PAID TO ARGUE THEN CHECK YOU OUT DONT WASTE YOUR MONEY CHIPS ? Stale !!!! Where’s the health department when you need them ? Just make it at home !!!!!!
- KHKevin HanceOct 28, 20253.0The only thing above average is the amount of food they use. Tacos were fuller then most burritos. Employees were just there. No real excitement to be working. Restaurant atmosphere was blah at dinner time.
- BEBeth EberhartOct 13, 20251.0This place sucks! I don’t know if it’s all chipotle‘s but this one in Springfield on Beaumont Pike absolutely sucks. Don’t waste your time your gas your money don’t waste anything. They’re not busy and yet they rush you through the line. No one was there when I ordered my food and I was like well let me let me look and see what I want in my rice bowl hardly got any rice. No, hardly any chicken and it’s not inexpensive. If I’m paying for it, give it to me the place was a mess. the people were not friendly the bathroom don’t even get me started on the bathroom. They need new management new workers. This place should just burn to the ground. If it wasn’t for a Sunday I would’ve walked right over to Chick-fil-A.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Springfield PA serve?
Chipotle serves customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real food without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill in Springfield PA?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Springfield PA offer pickup and delivery services?
Yes, there are both in-store pickup and delivery options available.
Can I order Chipotle Springfield PA's food online through an app?
Yes, you can order through the Chipotle app available on the Apple App Store or through their online ordering website.
How can I contact Chipotle Mexican Grill in Springfield PA by phone or email?
You can call them at +1 484-471-3255 or email at PA.2223.SpringfieldPA@chipotle.com.
Does Chipotle Springfield PA accept gift cards and credit cards?
Yes, they offer gift cards and accept credit card payments.
Is Chipotle Mexican Grill in Springfield PA welcoming to the LGBTQ community?
Yes, the location is identified as welcoming to the LGBTQ community.
What nearby dining options are available around Chipotle Springfield PA?
Nearby dining includes Chick-fil-A for fast food chicken, Famous Dave's for barbecue, Pappou's Pizza Pub for pizza and drinks, and Ichiban Seafood Buffet for Chinese and seafood buffet choices.
Are there nearby services customers can use before or after visiting Chipotle Springfield PA?
Yes, nearby services include UPS Access Point for shipping, CVS Pharmacy and MinuteClinic for health needs, and Santander Bank ATM for financial services.
What nearby shopping options are convenient for visitors to Chipotle Springfield PA?
Target Store Springfield with a CVS Pharmacy inside, Hobby Lobby for arts and crafts, and Swarovski jewelry store are nearby for shopping before or after dining.