McDonald's

3.6
878 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
338 2nd St Pike, Southampton, PA
18966, United States

Hours

Reviews

3.6
878 reviews
5 stars
348
4 stars
170
3 stars
139
2 stars
67
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, with staff being rude, apathetic, or unhelpful, leading to a frustrating customer experience.

Food Quality

Customers frequently reported issues with food quality, including cold, stale, or incorrect orders, contributing to dissatisfaction.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including unclean tables and floors, which detracted from the dining experience.

Wait Times

Many customers expressed frustration over long wait times, both in the drive-thru and inside the restaurant, often exceeding reasonable expectations for fast food.

Management Issues

Feedback indicated problems with management, including poor staff treatment and lack of oversight, which negatively impacted service and customer satisfaction.
  • TP
    THOMAS P
    6 days ago
    5.0
    Kourel at the window is the man! He made my experience today excellent by showing up to work today and going the extra step. Thank you!
  • GK
    Gary Kent
    Nov 4, 2025
    2.0
    Slowest service ever. When I finally got my meal the hamburger had the most disgusting tomato's. Could not even eat the burger after that.
  • CS
    Carter Sherwood
    Oct 29, 2025
    1.0
    They rolled there eyes at me and slammed the bbq sauce on the table when I asked for more
  • YK
    Yevhenii Kutovyi
    Oct 26, 2025
    1.0
    Very disappointed with this McDonald's. The food was cold and tasted old. The service was extremely slow and the staff didn't seem to care at all. The place was dirty, with tables not cleaned and trash everywhere. Definitely not coming back here again.
  • EE
    Elle1340
    Oct 8, 2025
    1.0
    This is by far THE WORST McDonalds in the area. Orders are incorrect and missing items almost every single time. Even when they are not busy they take long to give the order at the drive thru, and it’s not correct. Most of the workers seem apathetic. The fries are either overcooked or undercooked. They don’t answer their phones either. I have called their customer service number and filled out surveys telling them just how bad it is there, but it seems to fall on deaf ears.

Frequently Asked Questions About McDonald's

What are the McDonald's Southampton location's standard opening hours?

McDonald's Southampton is open daily from 6:00 AM to midnight.

What are the drive-thru hours at McDonald's in Southampton, PA?

The drive-thru at McDonald's in Southampton operates daily from 6:00 AM to midnight.