McDonald's

3.8
1965 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
180 Montgomery Rd, South Williamsport, PA
17702, United States

Hours

Reviews

3.8
1,965 reviews
5 stars
789
4 stars
481
3 stars
393
2 stars
127
1 star
175

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with the cleanliness of the men's restroom, with reports of unsanitary conditions.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru and during order fulfillment.

Order Accuracy

Several reviews noted problems with incorrect orders, missing items, and poor communication from staff.

Kiosk Experience

Many customers found the ordering kiosks confusing and preferred traditional counter service.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
  • ST
    Stella Tucci
    Nov 5, 2025
    2.0
    Always cold food or coffee I'm tired paying expensive prices and I don't even get fresh food .
  • LM
    Lee Miller, MBA
    Oct 30, 2025
    3.0
    Not going to lie, I really like this McDonald’s and visit pretty often. However, there are two things that bother me quite a bit. First, I’ve seen cleaning bottles left next to food prep areas on more than one occasion — even with a manager present. That’s just not sanitary. Second, the dine-in experience could use some attention. The kiosks aren’t my favorite (though I know that’s not the staff’s decision), but what is within control is front counter service. Standing at the counter and being ignored is frustrating. On my last visit, my companion waited a full five minutes without being acknowledged. A simple “we’ll be right with you” would make a big difference. I want to keep coming back and would love to give five stars someday, but for now I’m leaving three due to these issues.
  • BH
    Bryan Hockman
    Oct 29, 2025
    3.0
    The main dining area was clean and updated. Service was just ok, the guy brought the food to my table then walked away without the number tent. The men's room is beyond gross and in need of a total gut job, looks like it was never properly cleaned compared to the rest of the restaurant.
  • CC
    Cynthia Bivens (CB)
    Oct 26, 2025
    4.0
    I stopped here in my way home to SC. The lady taking orders was very short, and I waited 12 minutes for my order, while everyone that ordered AFTER me, got their food right within minutes. The person taking food orders was not friendly or welcoming. I would not stop here again.
  • FR
    Francis Reynolds
    Oct 20, 2025
    1.0
    This has to be a joke, closing before 11pm??? On the most major highway going through this region of the country between I80 and Canada? Things were much better in America under Obama, at least places were open and you could buy food back then.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 180 Montgomery Rd, South Williamsport?

Delivery is available from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:30 PM on Friday and Saturday.

When is the drive-through open at this McDonald's location?

The drive-through is open daily from 5:30 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.