Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a frustrating experience.
Food Quality
Many reviews mentioned cold or poorly prepared food, with specific complaints about items being missing or incorrect.
Positive Staff Interactions
Some customers highlighted positive experiences with individual staff members who provided helpful and friendly service.
Cleanliness Concerns
Several reviews noted unsanitary conditions in the dining area and behind the counter, impacting overall customer satisfaction.
Mobile Order Problems
Customers frequently experienced issues with mobile orders, including items missing or the restaurant being closed unexpectedly.
DP
Donald Phillips
2 days ago
4.0
Always quick, never an issue.
AG
Angie Giuffre
Dec 5, 2025
2.0
Staff is rude and too worried about being on their phones, food thrown together and cold
MW
Maddie W
Dec 4, 2025
3.0
this is what they gave me in my "large fry"
KC
Katie “Kitty-mae” Chew
Dec 3, 2025
2.0
Would be a great place if they actually send your whole order out, weather I do drive through or door dash it seems like half my order is always missing.
AS
Abby Shaffer
Nov 20, 2025
5.0
I went to McDonald’s in South Greensburg for my lunch break today. I ordered at the kiosk and was trying to pay with a card, not seeing the sign that said that they could only take cash because the card machines were not working. As a result, I was having issues with the payment process and a staff member, Reina, noticed almost immediately. Reina informed me that the card machines weren’t working at the time. I noticed the sign and felt really bad for not reading it, as I know that this was inconveniencing the staff members. Rather than getting upset with me for not reading the sign, Reina reassured me that they had just put the sign up and continued to treat me with kindness and respect as we problem-solved the issue. Reina ended up giving me my meal for free due to the inconvenience, even though I was the one who inconvenienced her. She was also adamant about getting my order out fast. All in all, Reina was extremely helpful and friendly, and treated my mistake as “no big deal”. This location will continue to be my favorite in this area and Reina deserves recognition!