Feedback on staff is mixed; while some customers praised friendly service, others reported rudeness and poor customer interactions.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others complained about undercooked or microwaved items.
Pricing
Many customers found the prices to be high, especially for the portion sizes and quality of food received.
Drive-Thru Experience
The drive-thru is often noted as tight and slow, with some customers expressing frustration over long wait times.
Ice Cream
Ice cream products, particularly Blizzards, received positive feedback for taste, though there were complaints about incorrect orders and melted items.
MH
Maria h
Dec 30, 2025
1.0
Pulled into the drive through @9:40pm, was asked what I wanted and then was told they’re closed. I asked if they close at ten still and she said yes but the kitchen closes early. So I guess they were just open to tell people they’re closed?? I don’t know didn’t make sense to me.
BO
Brandon Olson
Dec 10, 2025
5.0
The workers were very nice when I came when they were about to close
BW
Boe Willin
Nov 14, 2025
1.0
White old lady on the heavier side who works there was yelling at customers and employees while I was picking up my DoorDash order I will make sure she loses her job over this
LS
Linda Smith
Nov 14, 2025
1.0
Went in for the $7.00 meal deal as advertised on the website at 4:45 on Monday. Cashier told me the deal was only available until 4:00. I put in the order for the cheeseburger, fries, water and small strawberry sundae, same items as the deal. It was $16.83. I was shocked but usually the food is good. Not this time, the cheeseburger was microwaved and had no flavor, roll was flat. Very disappointing. Three days later, I received a flyer in the mail advertising the seven dollar meal deal all day every day. I will no longer be a Dairy Queen customer.
WH
Wyatt Hufnagle
Oct 22, 2025
5.0
I stopped in to get a meal on 10/21/25 around 5:30-6 pm and I was served the most perfect burger I’d ever seen from a fast food restaurant. I looked like a commercial burger on tv. Whoever worked that day in the kitchen deserves a raise immediately. I hope whoever made it sees this 👍
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Souderton, PA?
Dairy Queen Grill & Chill in Souderton is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.
What type of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy classic fast-food items including Blizzard® Treats, Chicken Strip Baskets, Grillburger® sandwiches, soft-serve ice cream cones, shakes, malts, and specialty ice cream cakes through DQCakes.com.
Does the Dairy Queen location in Souderton offer drive-thru service?
Yes, this Dairy Queen location has a drive-thru available for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible with amenities including high chairs, restrooms, and outdoor seating.
Can I order food online or through a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website and download the Dairy Queen mobile app to access exclusive deals and mobile ordering rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Souderton?
The address is 20 S Cty Line Rd, Souderton, PA 18964-1237 and the main phone number is +1 215-723-7400.
What nearby gas stations are close to Dairy Queen Grill & Chill for fuel or convenience needs?
Nearby gas stations include Sunoco Gas Station, Sunoco, and LUKOIL, which you can visit for fuel or convenience items when stopping by Dairy Queen.
Are there other dining options near Dairy Queen Grill & Chill in Souderton?
Yes, nearby dining options include Noodle Eighty Eight, a Chinese and Asian restaurant; Pizza Hut; and Souderton Pizza and Pasta, offering Italian cuisine.
Which nearby places could families with children visit before or after dining at Dairy Queen?
Families can visit The Goddard School of Souderton, a daycare and preschool, or enjoy a coffee and treats at nearby Dunkin' or Baskin-Robbins ice cream shops.
Is it convenient to find financial services near Dairy Queen Grill & Chill?
Yes, there are nearby financial service locations including Citizens Bank, Santander Bank ATM, and LibertyX Bitcoin ATM for your banking and currency needs.