Dairy Queen Grill & Chill

4.2
377 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
20 S Cty Line Rd, Souderton, PA
18964-1237, United States

Hours

Reviews

4.2
377 reviews
5 stars
217
4 stars
88
3 stars
38
2 stars
12
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praised friendly service, others reported rudeness and poor customer interactions.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others complained about undercooked or microwaved items.

Pricing

Many customers found the prices to be high, especially for the portion sizes and quality of food received.

Drive-Thru Experience

The drive-thru is often noted as tight and slow, with some customers expressing frustration over long wait times.

Ice Cream

Ice cream products, particularly Blizzards, received positive feedback for taste, though there were complaints about incorrect orders and melted items.
  • MH
    Maria h
    Dec 30, 2025
    1.0
    Pulled into the drive through @9:40pm, was asked what I wanted and then was told they’re closed. I asked if they close at ten still and she said yes but the kitchen closes early. So I guess they were just open to tell people they’re closed?? I don’t know didn’t make sense to me.
  • BO
    Brandon Olson
    Dec 10, 2025
    5.0
    The workers were very nice when I came when they were about to close
  • BW
    Boe Willin
    Nov 14, 2025
    1.0
    White old lady on the heavier side who works there was yelling at customers and employees while I was picking up my DoorDash order I will make sure she loses her job over this
  • LS
    Linda Smith
    Nov 14, 2025
    1.0
    Went in for the $7.00 meal deal as advertised on the website at 4:45 on Monday. Cashier told me the deal was only available until 4:00. I put in the order for the cheeseburger, fries, water and small strawberry sundae, same items as the deal. It was $16.83. I was shocked but usually the food is good. Not this time, the cheeseburger was microwaved and had no flavor, roll was flat. Very disappointing. Three days later, I received a flyer in the mail advertising the seven dollar meal deal all day every day. I will no longer be a Dairy Queen customer.
  • WH
    Wyatt Hufnagle
    Oct 22, 2025
    5.0
    I stopped in to get a meal on 10/21/25 around 5:30-6 pm and I was served the most perfect burger I’d ever seen from a fast food restaurant. I looked like a commercial burger on tv. Whoever worked that day in the kitchen deserves a raise immediately. I hope whoever made it sees this 👍

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Souderton, PA?

Dairy Queen Grill & Chill in Souderton is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.

What type of food and treats can I find at Dairy Queen Grill & Chill?

You can enjoy classic fast-food items including Blizzard® Treats, Chicken Strip Baskets, Grillburger® sandwiches, soft-serve ice cream cones, shakes, malts, and specialty ice cream cakes through DQCakes.com.