Mixed reviews on food quality; some customers enjoyed their meals while others reported issues like undercooked fries and stale buns.
Customer Service
Service quality varies; some staff are praised for being friendly and efficient, while others are criticized for rudeness and mistakes in orders.
Cleanliness
Generally positive remarks about cleanliness, but some customers noted issues with food presentation and packaging.
Pricing
Customers find prices to be on the higher side, especially for takeout orders, leading to mixed feelings about value.
Ice Cream
Ice cream products, particularly Blizzards, receive high praise, although there are complaints about inconsistent preparation.
BW
Boe Willin
Nov 14, 2025
1.0
White old lady on the heavier side who works there was yelling at customers and employees while I was picking up my DoorDash order I will make sure she loses her job over this
LS
Linda Smith
Nov 14, 2025
1.0
Went in for the $7.00 meal deal as advertised on the website at 4:45 on Monday. Cashier told me the deal was only available until 4:00. I put in the order for the cheeseburger, fries, water and small strawberry sundae, same items as the deal. It was $16.83. I was shocked but usually the food is good. Not this time, the cheeseburger was microwaved and had no flavor, roll was flat. Very disappointing. Three days later, I received a flyer in the mail advertising the seven dollar meal deal all day every day. I will no longer be a Dairy Queen customer.
LF
Layla Flores
Oct 28, 2025
1.0
Got crumbs of brownie on my ice cream.
WH
Wyatt Hufnagle
Oct 22, 2025
5.0
I stopped in to get a meal on 10/21/25 around 5:30-6 pm and I was served the most perfect burger I’d ever seen from a fast food restaurant. I looked like a commercial burger on tv. Whoever worked that day in the kitchen deserves a raise immediately. I hope whoever made it sees this 👍
CM
C M
Sep 14, 2025
1.0
Place sucks. Food was a 1/10
Gave me chicken tenders the size of nuggets
Gave me fries that were not cooked at all I’m talking they were yellow on outside and raw on the inside had to throw my dinner out
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Souderton, PA?
Dairy Queen Grill & Chill in Souderton is open from 10:30 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Friday and Saturday.
What type of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy classic fast-food items including Blizzard® Treats, Chicken Strip Baskets, Grillburger® sandwiches, soft-serve ice cream cones, shakes, malts, and specialty ice cream cakes through DQCakes.com.
Does the Dairy Queen location in Souderton offer drive-thru service?
Yes, this Dairy Queen location has a drive-thru available for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible with amenities including high chairs, restrooms, and outdoor seating.
Can I order food online or through a mobile app from Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website and download the Dairy Queen mobile app to access exclusive deals and mobile ordering rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Souderton?
The address is 20 S Cty Line Rd, Souderton, PA 18964-1237 and the main phone number is +1 215-723-7400.
What nearby gas stations are close to Dairy Queen Grill & Chill for fuel or convenience needs?
Nearby gas stations include Sunoco Gas Station, Sunoco, and LUKOIL, which you can visit for fuel or convenience items when stopping by Dairy Queen.
Are there other dining options near Dairy Queen Grill & Chill in Souderton?
Yes, nearby dining options include Noodle Eighty Eight, a Chinese and Asian restaurant; Pizza Hut; and Souderton Pizza and Pasta, offering Italian cuisine.
Which nearby places could families with children visit before or after dining at Dairy Queen?
Families can visit The Goddard School of Souderton, a daycare and preschool, or enjoy a coffee and treats at nearby Dunkin' or Baskin-Robbins ice cream shops.
Is it convenient to find financial services near Dairy Queen Grill & Chill?
Yes, there are nearby financial service locations including Citizens Bank, Santander Bank ATM, and LibertyX Bitcoin ATM for your banking and currency needs.