Five Guys

Reviews

• HR

  Heather Redding

  Feb 25, 2026
  5.0
  Another great experience at Five Guys. I have never met a Five Guys employee I didn’t like and this location is no exception. They were kind and funny and made us feel at home. Thanks guys!!
• MK

  Matt Kinkead

  Jan 14, 2026
  1.0
  We have resisted visited this location due to poor reviews we have seen regarding quality inconsistency. Because of this we normally wait until we are in the Greensburg area to visit that Five Guys location as we love the brand and quality service and product there (and other Five Guys locations). Today we broke down and gave the Somerset Five Guys a try for lunch, and have nothing but regrets. First, our burger order arrived incorrectly — as my double burger with toppings was a single, and my wife’s single was the double. I was going to point this out to the cooks, but then checked the fries to see how they came out. They were completely uncrisp, soft — like they re-droppped the basket to reheat and all they did was make it worse. They tasted greasy and undercooked — like eating over blanched fries. I asked the cook if they could crisp them up, and he offered that it would only make they greasier. No offer to redo them. This was at lunch where you would expect the product to come out fresh — not like it sat around. And it was not busy in the least. With the lack of concern from the cooks, I did not bring up the burger because I know it would go no where. Instead we pulled me of the burger patties off of my wife’s and put it on my — which of course made the whole sandwich fall about into 4 or 5 pieces of soggy, old tasting bun mess. This two burger and one small fry meal was not a $30 dollar lunch. We expected it to taste freshly made. After the meal we both felt not great from the grease (finished less than half the fries) and regretted the overall choice. Believe the bad reviews and choose a different place, or different Five Guys location. We wish we would have.
• IB

  Isaac B

  Jan 3, 2026
  5.0
  O’rion was the employee that prepared my food he did an amazing job, he was fast, served with a smile on his face and told us to have a good night. Great Employee when I come he’s always here working hard love to see it!
• JT

  James Taylor

  Oct 10, 2025
  3.0
  Burger was what we expected. Great. Fries were the smallest Five Guys regular fries I have ever had (and I’ve eaten those fries up and down the east coast for over a decade).
• MM

  Michael Myers

  Oct 7, 2025
  1.0
  Ordered food around 9:30pm for medication and didn’t find out until after 11 that my order was no longer there or was ever there. Whether it was a bug in the app or lack of service I will not be getting food from this location. For that price ya would think there would be better service.

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