The food is ok, ice cream is good, not usually what I ordered but it's ice cream. The service is hit or miss. One time I can go and they're very friendly next time I get someone that's kind of rude or just won't speak at all. Today I went, ordered a new royals Oreo cookie blizzard. The guy said it was $4.76 pull around. When I got to the window, he didn't even speak. I handed him the money he went back, grabbed the blizzard, turned it upside down, handed it to me without a word and walked away. After leaving and getting to my new fudge filled blizzard, there was hardly any cookie in it, it even looked like plain vanilla ice cream. I stirred it some and did find some cookie but no fudge. I ate most of the blizzard thinking they just made me a regular Oreo blizzard. But as I reached the bottom, I had 3 bites with fudge. Needless to say, I was disappointed again. This isn't the first time their advertising is way better than the actual product. I hate to say anything, but it gets old and disappointing. Today was just a topper with the customer service. Some of their employees are obviously not happy to be there or don't like their job much.