Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, especially in the drive-thru, with many experiencing delays of 10-30 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Feedback indicated a mix of friendly and rude service, with several customers noting unprofessional behavior from staff, particularly from management.
Food Quality
While some customers enjoyed fresh and hot food, many others complained about cold, poorly prepared items, and inconsistent quality.
Cleanliness
The restaurant was noted for being clean by some customers, but others reported dirty bathrooms and greasy floors.
SJ
Scott Jaraczewski
Nov 5, 2025
1.0
Believe the below reviews, this isn’t a one off scenario. Employees taking our order were too busy talking and laughing and we had to repeat everything 3x. Waited 25 minutes only for our order to be wrong. Goto Wyomissing McDs instead.
AM
Autumn MacLean
Oct 26, 2025
1.0
Went through drive through for 2 breakfast sandwiches. Was told to pull into a spot, they had to make one. Waited 30 + minutes, finally went inside and got my food. They are not polite and there is no reason fast food should take that long.
PS
Penny Schmehl
Oct 22, 2025
5.0
The staff is friendly and helpful. The restaurant is alway clean
T2
thebaby 2518
Oct 16, 2025
1.0
I do not recommend this place. It is the worst fast food place I have ever visited. The food is cold, they give you the wrong orders, the staff is inexperienced and rude, and the wait is the worst.
CA
Ciera Ali
Oct 8, 2025
3.0
Honest review: It's a coin toss. My little one loves coming here because it's the closest near our house depending what time of day is going to determine how clean it is and how fast the services. ALOT teens hang out here so you can only imagine. What I have to mention though is when we did have a problem with the service...the manger KATHY made sure she reached out to me and for that I appreciate thrit customer service. It's nice to know they still care about their customers and experience ❤️