Panera Bread

4.1
763 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Shrewsbury is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
98 Sofia Drive, Shrewsbury, PA
17361, United States

Hours

Reviews

4.1
763 reviews
5 stars
376
4 stars
217
3 stars
76
2 stars
32
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and unresponsive staff, particularly during busy times.

Food Quality

Feedback on food quality was mixed; while some enjoyed the flavors, others complained about portion sizes, freshness, and incorrect items.

Cleanliness

Several reviews highlighted cleanliness issues, especially with tables and dining areas, despite some noting that restrooms were clean.

Staff Friendliness

While some customers praised the friendly and helpful staff, others experienced rude service or unprofessional behavior.

Pricing Concerns

Many customers felt that the prices were high relative to the quality and quantity of food received.
  • BP
    Brenda Pinnick
    Nov 1, 2025
    1.0
    Almost no chicken salad on my sandwich. Called repeatedly but no answer!!! What’s going on???
  • CC
    CoffeeCat
    Oct 26, 2025
    2.0
    Disappointing visit. The place was not busy, tables were dirty, no dark roast coffee available and apparently they want you to use the kiosk to place your order because the person behind the counter ignored us. We said something to the manager and she used napkins to wipe the tables off.
  • SM
    Scott Macdonald
    Oct 8, 2025
    4.0
    Typical Panerai experience. Clean Friendly well run.
  • AL
    Andrew Lloyd
    Oct 5, 2025
    2.0
    I was very disappointed with this Panera. The food was ten minutes late-which isn’t a big deal in itself-but they put the order together lazily as well! One of the wrappings around a sandwich wasn’t taped together, so the sandwich fell apart when I took it out of the bag. I just wanted to get home so I didn’t make a big deal about it, but when I got home I realized that they didn’t put ANY of my family’s sides in the bag! We ordered two baguettes and two chip bags with our food but NONE of them were in the order. All in all it was just a really sour experience, food is pretty expensive for not being huge proportions, but it did taste fine. Still, I will not be going back to Panera for a long time
  • KT
    Kevin Turner
    Sep 21, 2025
    1.0
    Service is so slow, even on a Sunday morning with practically no other customers. After waiting for way too long, we left without even ordering. Not worth our time!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Shrewsbury accept reservations?

No, Panera Bread in Shrewsbury does not accept reservations.

What are the opening hours for Panera Bread Shrewsbury?

Panera Bread Shrewsbury is open Monday through Friday from 7:00 AM to 9:00 PM, and Saturday and Sunday from 8:00 AM to 9:00 PM.