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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.0
(771 reviews)

Business Details

98 Sofia Drive, Shrewsbury, PA
17361, United States
(717) 235-3759

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Shrewsbury is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
98 Sofia Drive, Shrewsbury, PA
17361, United States

Hours

Reviews

4.0
771 reviews
5 stars
378
4 stars
218
3 stars
76
2 stars
33
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and missing items, leading to frustration and disappointment.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the quality, portion sizes, and consistency of their meals.

Cleanliness

The cleanliness of the restaurant was a common concern, with several reviews mentioning dirty tables and floors despite some areas being well-maintained.

Pricing Concerns

Many customers felt that the prices were too high for the quality and quantity of food received.

Staff Friendliness

Despite service issues, several reviews highlighted friendly and helpful staff, contributing positively to the overall experience.
  • SB
    Sarah Bordner
    Jan 24, 2026
    1.0
    If I could give them a ZERO I would. I ordered a toasted bagel with cream cheese and a latte. They took forever to send out my bagel(not busy... 3 tables occupied in entire restaurant) and I pick up my latte... with ice in it. Then when the "correct" drink comes out it was horrible. Manager was too busy laughing and standing around to make sure the place runs right. Never coming back. They screwed up a bagel and a coffee!
  • CG
    Carlos Gallegos
    Dec 30, 2025
    5.0
    Great service at the counter/register. Food was ok, the soup could have been a bit hotter in temperature since it was a cold day and thats why we stopped to get dinner.
  • KD
    Ken Decker
    Dec 9, 2025
    2.0
    The unfortunate decline of Panera continues at its Shrewsbury location. If you look at the most recent reviews, you'll see a distinct one and two star trend. I have done take-out and dine in at this location. The overall cleanliness of the place leaves much to be desired. Regarding food, the portions have shrunk and the quality has declined. Customer service was OK, but sad compared to the Chick-Fil-A on the other side of the street. In the ongoing competition between who can alienate customers more--Panera or Starbucks--Panera is winning the race to the bottom.
  • LL
    Liz
    Dec 7, 2025
    1.0
    Don't go here. My partner and I used to order from them and we continuously had missing items and really poorly put together food. We decided to give it another try after it reopened. Bad idea, it happened again. After 5 tries, we won't give them our money anymore. As someone who used to work for Panera Bread, that kind of quality was never excepted. Guess things changed.
  • RB
    Rocco Battaglia
    Dec 5, 2025
    3.0
    Food quality is good, however the prices are ridiculously high. Very clean and well maintained store however.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Shrewsbury accept reservations?

No, Panera Bread in Shrewsbury does not accept reservations.

What are the opening hours for Panera Bread Shrewsbury?

Panera Bread Shrewsbury is open Monday through Friday from 7:00 AM to 9:00 PM, and Saturday and Sunday from 8:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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