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McDonald's

3.3
(1700 reviews)

Business Details

(717) 746-7471
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
534 Shrewsbury Commons Ave, Shrewsbury, PA
17361, United States

Hours

Reviews

3.3
1,700 reviews
5 stars
516
4 stars
375
3 stars
311
2 stars
150
1 star
348

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness and Maintenance

The restaurant was frequently described as dirty and poorly maintained, with reports of leaks and unsanitary conditions.

Staff Attitude

While some staff were noted as friendly, many reviews indicated a lack of motivation and poor customer service.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning cold or poorly prepared items.
  • BJ
    Braulio Jimenez
    1 day ago
    1.0
    This McDonald’s is in very bad shape, The store is very filthy from the outside to the inside, I’m wearing my work attire and I still felt disgusted to dine in and eat, All the tables are covered in left over crumbs from previous customers and there’s garbage all over the floor, The Employees are very rude and don’t care how your food is made or wether is made correctly.. When I address the issue with the cashier she caught a attitude with me even tho the cook herself agreed that it was made incorrectly and it wasn’t suppose to be on my tray
  • JS
    Judd Shaeffer
    3 days ago
    1.0
    If you wanna wait in the drive through, then wait again for another 20 minutes for mediocre food, this is the place
  • JG
    James Gibson
    Feb 25, 2026
    1.0
    Just read all the 1 star reviews it’s so accurate…
  • JK
    Joey Kubalak
    Feb 16, 2026
    1.0
    Horrible location. You walk in and no one is working the counter to take your order. I stood there for 20 minutes while customers came in and used the kiosk to place their own order and ended up being served, while i was never even acknowledged. I was paying cash so I couldn't use the kiosk. The manager on duty walked past me twelve times and didn't think to ask if I wanted to place my order. These people need training refreshers. What a joke.
  • WW
    Wondering_Wobble
    Feb 12, 2026
    1.0
    Of the very few local places thought they would never drop to the service of the local Burger King. Was given the absolute complete wrong order. If I wanted to have to check my order before I leave I might as well go to Burger King and sit there for 30 mins just for them not to get the order correct.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 534 Shrewsbury Commons Ave?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery every day from 6:00 AM to 11:30 PM via their online ordering platform.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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