McDonald's

3.3
1690 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
534 Shrewsbury Commons Ave, Shrewsbury, PA
17361, United States

Hours

Reviews

3.3
1,690 reviews
5 stars
515
4 stars
374
3 stars
308
2 stars
148
1 star
345

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for orders, particularly in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Several customers complained about cold, poorly prepared food, including burnt items and stale ingredients.

Cleanliness and Maintenance

The restaurant was frequently described as dirty and in disrepair, with reports of leaks and unsanitary conditions.

Staff Attitude

Customer service was often criticized, with reports of unfriendly or inattentive staff.
  • JT
    Justin Taylor
    1 day ago
    1.0
    This has to be the most disorganized McDonald’s. There is one speed and it’s slow. Management here is well below par.
  • AW
    Ashley W.
    Jan 5, 2026
    3.0
    Food was fine. Service was so slow. We waited 20-25 minutes for our food.
  • RT
    Renee Thompson
    Jan 4, 2026
    1.0
    There are currently 16 cars in the drive thru line right now (3:15 in the afternoon). It took 6 minutes for the first move since I’ve been in line. Last week they had no sweet and sour sauce. It’s been this bad for at least since Covid. No improvement at all and prices continue to go up.
  • HS
    Hannah Sunderlin
    Dec 28, 2025
    1.0
    I waited in the drive thru for my mobile order for over 35 MINUTES. This is how my bag looked right after it was handed to me. Food just thrown in with no napkins!
  • MJ
    Melissa Johnson
    Dec 26, 2025
    1.0
    Very slow getting orders out foods cold when you finally get it and orders are not even correct.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 534 Shrewsbury Commons Ave?

McDonald's is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery every day from 6:00 AM to 11:30 PM via their online ordering platform.