Five Guys

4.3
451 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 96 Sofia Drive in Shrewsbury is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
96 Sofia Drive, Shrewsbury, PA
17361, United States

Hours

Reviews

4.3
451 reviews
5 stars
268
4 stars
121
3 stars
28
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, though some reported issues with undercooked items and incorrect orders.

Service Speed

Many reviews highlighted fast service, but there were also complaints about long wait times and order inaccuracies.

Pricing

The majority of customers found the prices to be high, with several comments indicating that the cost does not always match the perceived value.

Staff Attitude

While some customers appreciated friendly and helpful staff, others noted a lack of enthusiasm and poor service experiences.

Cleanliness

Most reviews mentioned that the location was clean, although a few customers reported unsanitary conditions.
  • PS
    Paul Storke
    Nov 16, 2025
    1.0
    Not my first visit here but likely the last at this location. Service has been worsening while the prices skyrocket. Over $20 for a burger and a shake. The employee taking orders didn’t know his own menu and tried to tell me they didn’t have a certain flavor of shake. When I pointed to it on the menu above his head he suddenly found it. Then comes the food. The shake shows up only 3/4 full. The burger was missing nearly every topping. No cheese, no ketchup, no a1. Just dry patties and a tiny amount of bacon. At least they remembered the onions. Not the first time with issues with this location either. I’ll stick to others that have better trained staff.
  • DC
    dfoltz8731@gmail.com cricketjuice
    Nov 9, 2025
    5.0
    Food was good and fresh. It's always good to see the people where you go to eat working hard and cleaning as they go makes me feel good to get fresh food when I clean environment. I will be back here again I was impressed
  • SH
    Stephanie Hoke
    Oct 15, 2025
    5.0
    Great place with great food. Employees are always helpful. Love their fry’s!!
  • VJ
    Vernon Robinson Jr
    Oct 15, 2025
    5.0
    We were traveling and craving Five Guys so we stopped to put in an order. These guys didn't disappoint. There is nothing like driving down the highway eating french fries... Especially when you have a little extra in the bag. Thanks for making our day!
  • JJ
    jamesofbmore
    Oct 1, 2025
    5.0
    Much better than McDonald's and for about the same price.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.