Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 96 Sofia Drive in Shrewsbury is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries for being delicious and fresh, though some reported issues with undercooked items and incorrect orders.
Service Speed
Many reviews highlighted fast service, but there were also complaints about long wait times and order inaccuracies.
Pricing
The majority of customers found the prices to be high, with several comments indicating that the cost does not always match the perceived value.
Staff Attitude
While some customers appreciated friendly and helpful staff, others noted a lack of enthusiasm and poor service experiences.
Cleanliness
Most reviews mentioned that the location was clean, although a few customers reported unsanitary conditions.
PS
Paul Storke
Nov 16, 2025
1.0
Not my first visit here but likely the last at this location. Service has been worsening while the prices skyrocket. Over $20 for a burger and a shake. The employee taking orders didn’t know his own menu and tried to tell me they didn’t have a certain flavor of shake. When I pointed to it on the menu above his head he suddenly found it. Then comes the food. The shake shows up only 3/4 full. The burger was missing nearly every topping. No cheese, no ketchup, no a1. Just dry patties and a tiny amount of bacon. At least they remembered the onions. Not the first time with issues with this location either. I’ll stick to others that have better trained staff.
DC
dfoltz8731@gmail.com cricketjuice
Nov 9, 2025
5.0
Food was good and fresh. It's always good to see the people where you go to eat working hard and cleaning as they go makes me feel good to get fresh food when I clean environment. I will be back here again I was impressed
SH
Stephanie Hoke
Oct 15, 2025
5.0
Great place with great food. Employees are always helpful. Love their fry’s!!
VJ
Vernon Robinson Jr
Oct 15, 2025
5.0
We were traveling and craving Five Guys so we stopped to put in an order. These guys didn't disappoint. There is nothing like driving down the highway eating french fries... Especially when you have a little extra in the bag. Thanks for making our day!
JJ
jamesofbmore
Oct 1, 2025
5.0
Much better than McDonald's and for about the same price.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 96 Sofia Drive accept reservations?
No, Five Guys at 96 Sofia Drive does not accept reservations.
What are the operating hours for Five Guys in Shrewsbury?
Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in and pickup.
Is delivery available from Five Guys at 96 Sofia Drive?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
Can I place my Five Guys order online or via an app?
Yes, you can order online via their website or through the Five Guys app available on iOS and Android.
What types of payment does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free options at Five Guys?
Yes, sandwiches including burgers and hot dogs are available without buns using wraps or bowls, but cross-contamination risk exists; review their allergen chart for details.
Does Five Guys have seating and accessibility accommodations?
Yes, Five Guys has indoor seating, outdoor seating, wheelchair accessible entrance and restrooms, and offers high chairs.
What popular nearby eateries can I visit around Five Guys at 96 Sofia Drive?
Nearby you can find Panera Bread, Chipotle Mexican Grill, KFC, and Arby's, great for exploring different dining options before or after your Five Guys visit.
Are there convenient stores or service locations near Five Guys in Shrewsbury?
Yes, Batteries Plus Bulbs, a lighting and mobile phone store, and AT&T Store are nearby for your retail and accessory needs.
What health and medical facilities are close to Five Guys at this location?
Nearby health services include Beltone Hearing Aid Center, Mason Dixon Animal Emergency Hospital, WellSpan Urgent Care, and several doctors and dentists, helpful if you have appointments before or after dining.