Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 96 Sofia Drive in Shrewsbury is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
451 reviews
5 stars
267
4 stars
121
3 stars
29
2 stars
8
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including inattentive staff and incorrect orders.
Food Quality
While some reviews praised the food as fresh and delicious, others noted issues with undercooked items and missing toppings.
Pricing Concerns
Many customers expressed that the prices are too high for the quality and portion sizes, leading to dissatisfaction.
Cleanliness
Some reviews highlighted cleanliness and a well-maintained environment, while others reported dirty conditions.
Consistency
There were mixed reviews on consistency, with some customers noting that their orders were often incorrect or not prepared as requested.
- CSCarol Schwartz4 days ago1.0Looks like no one cares about their job here at Five Guys. The one taking our order was looking around, not paying attention to us. Very disturbing and rude. The large size fries used to fill half of the bag. Not anymore. There were barely enough to fill the bottom of the bag. Never coming back here.
- PSPaul StorkeNov 16, 20251.0Not my first visit here but likely the last at this location. Service has been worsening while the prices skyrocket. Over $20 for a burger and a shake. The employee taking orders didn’t know his own menu and tried to tell me they didn’t have a certain flavor of shake. When I pointed to it on the menu above his head he suddenly found it. Then comes the food. The shake shows up only 3/4 full. The burger was missing nearly every topping. No cheese, no ketchup, no a1. Just dry patties and a tiny amount of bacon. At least they remembered the onions. Not the first time with issues with this location either. I’ll stick to others that have better trained staff.
- DCdfoltz8731@gmail.com cricketjuiceNov 9, 20255.0Food was good and fresh. It's always good to see the people where you go to eat working hard and cleaning as they go makes me feel good to get fresh food when I clean environment. I will be back here again I was impressed
- SHStephanie HokeOct 15, 20255.0Great place with great food. Employees are always helpful. Love their fry’s!!
- VJVernon Robinson JrOct 15, 20255.0We were traveling and craving Five Guys so we stopped to put in an order. These guys didn't disappoint. There is nothing like driving down the highway eating french fries... Especially when you have a little extra in the bag. Thanks for making our day!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 96 Sofia Drive accept reservations?
No, Five Guys at 96 Sofia Drive does not accept reservations.
What are the operating hours for Five Guys in Shrewsbury?
Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in and pickup.
Is delivery available from Five Guys at 96 Sofia Drive?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
Can I place my Five Guys order online or via an app?
Yes, you can order online via their website or through the Five Guys app available on iOS and Android.
What types of payment does Five Guys accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free options at Five Guys?
Yes, sandwiches including burgers and hot dogs are available without buns using wraps or bowls, but cross-contamination risk exists; review their allergen chart for details.
Does Five Guys have seating and accessibility accommodations?
Yes, Five Guys has indoor seating, outdoor seating, wheelchair accessible entrance and restrooms, and offers high chairs.
What popular nearby eateries can I visit around Five Guys at 96 Sofia Drive?
Nearby you can find Panera Bread, Chipotle Mexican Grill, KFC, and Arby's, great for exploring different dining options before or after your Five Guys visit.
Are there convenient stores or service locations near Five Guys in Shrewsbury?
Yes, Batteries Plus Bulbs, a lighting and mobile phone store, and AT&T Store are nearby for your retail and accessory needs.
What health and medical facilities are close to Five Guys at this location?
Nearby health services include Beltone Hearing Aid Center, Mason Dixon Animal Emergency Hospital, WellSpan Urgent Care, and several doctors and dentists, helpful if you have appointments before or after dining.