Dunkin'

3.6
368 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shrewsbury, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
549 S Main St, Shrewsbury, PA
17361, United States

Hours

Reviews

3.6
368 reviews
5 stars
171
4 stars
50
3 stars
43
2 stars
29
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including being ignored, rude staff, and long wait times.

Quality Issues

Several reviews mentioned stale or improperly prepared food and drinks, leading to dissatisfaction.

Pricing Concerns

Customers expressed that prices are high for the quality received, with some feeling they were overcharged.

Staffing Problems

Reviews highlighted issues with staffing levels, leading to overwhelmed employees and slow service.

Positive Experiences

Despite the negative feedback, some customers praised the quality of specific food items and the cleanliness of the location.
  • MT
    Marcella Thompson
    Dec 22, 2025
    3.0
    Just very expensive
  • DS
    DAVE Sell
    Dec 7, 2025
    2.0
    Careful, they will rip you off notice the order for a large in a medium cup.
  • AG
    Angela Marie Goodling
    Nov 11, 2025
    5.0
    I love Dunkin’s in Shrewsbury Pa. You have to try their breakfast sandwiches they are the best!
  • NT
    NANCY T
    Oct 20, 2025
    3.0
    Not thrilled with this Dunkin'. And I visit quite a few in many different places in MD, PA, DE, VA, etc. While the staff was friendly and hard-working they seemed overwhelmed by the drive thru traffic. They were short staffed and had multiple staff in training. I was not greeted or even acknowledged at the order counter. I had to make myself known after a considerable wait. I don't blame the employees, but management and owner need to re-evaluate their staffing. The women's bathroom has NO running water...at all! My drink was fine, and the staff was courteous when finally fulfilling my small order.
  • AS
    Arsena Shavon
    Oct 13, 2025
    5.0
    I love the look of this Dunkin donuts. It was almost old fashioned. The service was nice and my iced latte was perfect

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Shrewsbury, PA?

Dunkin' in Shrewsbury, PA, is open from 4:00 AM to 10:00 PM Monday through Friday, and from 5:00 AM to 10:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.