Dunkin'

3.6
361 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shrewsbury, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
549 S Main St, Shrewsbury, PA
17361, United States

Hours

Reviews

3.6
361 reviews
5 stars
169
4 stars
47
3 stars
42
2 stars
28
1 star
75

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including being ignored, rude staff, and long wait times.

Staffing Issues

Frequent mentions of being short-staffed and overwhelmed, leading to delays and mistakes in orders.

Product Quality

Inconsistent quality of food and drinks, with complaints about stale items and incorrect orders.

Cleanliness

Some customers noted cleanliness issues, particularly in the bathrooms and food handling.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived value for money.
  • AG
    Angela Marie Goodling
    Nov 11, 2025
    5.0
    I love Dunkin’s in Shrewsbury Pa. You have to try their breakfast sandwiches they are the best!
  • NT
    NANCY T
    Oct 20, 2025
    3.0
    Not thrilled with this Dunkin'. And I visit quite a few in many different places in MD, PA, DE, VA, etc. While the staff was friendly and hard-working they seemed overwhelmed by the drive thru traffic. They were short staffed and had multiple staff in training. I was not greeted or even acknowledged at the order counter. I had to make myself known after a considerable wait. I don't blame the employees, but management and owner need to re-evaluate their staffing. The women's bathroom has NO running water...at all! My drink was fine, and the staff was courteous when finally fulfilling my small order.
  • HH
    Hope Haas
    Oct 14, 2025
    5.0
    My favorite place to get my coffee and snakin bacon!
  • AS
    Arsena Shavon
    Oct 13, 2025
    5.0
    I love the look of this Dunkin donuts. It was almost old fashioned. The service was nice and my iced latte was perfect
  • CA
    Catie Abby
    Oct 2, 2025
    1.0
    Absolutely horrible scheduling and management. Came in at 420 to get a coffee and 4 donuts. One girl working the counter doing orders for drive thru and mobile orders. I received my coffee quickly but after 10 minutes of waiting for my 4 doughnuts a older woman and her grandkids came in ordered ice cream a refresher and a dozen donuts. They got everything before I received my 4 donuts. Told the cashier to throw my ticket away. Didn't ask for a refund just walked out.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Shrewsbury, PA?

Dunkin' in Shrewsbury, PA, is open from 4:00 AM to 10:00 PM Monday through Friday, and from 5:00 AM to 10:00 PM on Saturdays and Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.