Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Shrewsbury, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported poor service, including being ignored, rude staff, and long wait times.
Food Quality
Several reviews mentioned stale or improperly prepared food items, including donuts and sandwiches.
Management Concerns
Customers expressed dissatisfaction with management practices, including poor employee training and handling of customer complaints.
Pricing Complaints
Many customers felt that prices were too high for the quality of food and service received.
Positive Experiences
Despite the negative feedback, some customers praised the coffee quality and specific menu items.
RR
Rachel R
Feb 23, 2026
3.0
Can the owner or manager please reach out to me, thank you!
I've stopped in and employees told me manager would be in on Monday and I called today and employees just say don't know when manager would be in...
JF
Jim -F
Feb 15, 2026
2.0
My wife and I stopped in here to get 4 different scoops of ice cream in cups. All four flavors had weird ice crystals and were not creamy like DD is known for. It was very odd and we didn't enjoy the ice cream at all.
JB
Juli Billet
Feb 7, 2026
1.0
Witnessed one employee out front smoking and the come in, not wash his hands and pull donuts for an order. Shortly after, while waiting in line for restroom, saw an employee come out right after flushing, didn’t wash hands BUT at least he changed his gloves 🤦🏼♀️🤦🏼♀️🤦🏼♀️🤦🏼♀️😬😬😬😬😬
RL
Renee Lauer
Feb 5, 2026
2.0
I visit this Dunkin several times a month and while I like the flavor of the coffee, they never seem to fill the cup. It’s usually about 3/4 full. I get that they may need to leave some room for one reason or another but this seems extreme. I can get the same coffee, hot caramel latte, at other locations or coffee shops and it is never this bad. Do they think because the lid is on it I won’t notice? It’s very frustrating.
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