Arby's

4.0
674 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
669 Shrewsbury Commons, Shrewsbury, PA
17361, United States

Hours

Reviews

4.0
674 reviews
5 stars
324
4 stars
176
3 stars
81
2 stars
33
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, with specific mentions of staff members who provided exceptional experiences.

Food Quality

While many enjoyed the food, there were mixed reviews regarding consistency, with some customers reporting issues like cold or poorly prepared items.

Cleanliness

The restaurant was often noted for being clean, although some reviews mentioned areas needing attention, particularly during busy times.

Pricing and Value

Several customers expressed dissatisfaction with rising prices and coupon policies, indicating a perception of decreased value.
  • RS
    robert strucko
    Nov 26, 2025
    2.0
    Arby's, where nothing you get looks like the pictures they display. After eating their Ruben sandwich, two Tums settled my stomach. Slow service and bad food. They have the meat......they just don't dish it out to customers. Really bad choice !
  • MS
    Marc Soots
    Nov 13, 2025
    5.0
    Always clean and they have great service and food.
  • TE
    Tracy Elizabeth
    Nov 5, 2025
    1.0
    Rudest drive thru employee EVER! Horrible! I ordered but then left the line because of how awful she was!
  • AA
    Abs
    Oct 19, 2025
    1.0
    One employee named amythiste was very unprofessional. She was yelling while costumers were in the restaurant and doesn’t seem like she does anything. The entire time I was there she didn’t get off her phone once. The food was pretty good for me but the restaurant could be a bit cleaner.
  • BB
    Ben B
    Oct 11, 2025
    1.0
    I used to come here a lot, but they have stopped accepting coupons that are not from the current week. This never used to be a problem. The counter personnel said it was new corporate policy and they would not honor any expired coupons, without exception. There are so many other choices available. I used to go here frequently because I had last week's flyer coupons. Never Again. Its just a fast food joint that is expensive, and no longer accepts coupons older than one week. Corporate GREED.