Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 30 minutes.
Order Accuracy
While many customers noted that their orders were often correct, there were several complaints about incorrect orders and poor communication from staff.
Food Quality
Feedback on food quality was mixed; while some enjoyed the burgers and ice cream, others reported issues with cold or poorly prepared food.
Staff Behavior
Customer experiences with staff varied, with some praising friendly service while others reported rudeness and lack of training.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting unsanitary conditions, particularly in the bathrooms.
GH
Gary Holman
6 days ago
5.0
Hungry
LR
Lee Rossman
Sep 29, 2025
1.0
It is always a long wait. For being fast food it is about a half hr wait every time I go.
LL
Lexie
Sep 21, 2025
1.0
Came here and tried to use my .85 cent blizzard code in my app... when we got up to pay they said their system doesnt work with the code so we cant use it. Which is fine, but if thats the case then just give us the blizzard for .85 since its YOUR system?! I just said i didnt want it because I dont want to give business to a place like that but it was clearly already made so they could have given it to me for the app code price.
Very poor management, wont ever go back
#wewantLisa!!!
LD
Lauren Davis
Sep 1, 2025
1.0
We’ve been in the drive through for 25 minutes now - there was only 2 cars ahead of us. This is the fourth time this summer we have been to this location and we’ve never once gotten through the drive through in less than 20 minutes. I’ve never been to such a disorganized Dairy Queen.
CC
Carisa Clow
Aug 14, 2025
4.0
The drive thru was very slow this day, we were in line for almost 15 minutes.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Shippenville, PA?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
They offer classic burgers, fries, soft-serve ice cream, signature shakes, Blizzard® Treats, and chicken strip baskets.
Does Dairy Queen Grill & Chill in Shippenville offer drive-thru and outdoor seating?
Yes, the location features drive-thru service and outdoor seating for guests.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, the restaurant is wheelchair accessible and welcomes families and children.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their official website.
Where is Dairy Queen Grill & Chill located in Shippenville?
It is located at 10953 Rte 322, Shippenville, PA 16254-4837.
Are there any nearby pet grooming services close to Dairy Queen Grill & Chill?
Yes, Blueprint Pet Grooming | Shippenville PA is nearby, making it convenient to grab a bite or a treat after your pet's appointment.
What grocery store is close to Dairy Queen Grill & Chill for quick shopping needs?
O'Neil's Quality Foods is nearby, allowing you to combine your meal and grocery shopping conveniently.
Are there any recreational spots near Dairy Queen Grill & Chill?
Yes, Rail 66 Trail is close by, offering mountain bike trails and park space to enjoy before or after dining.
How can nearby places like Rivertown Munitions or Forell Innovation enhance a visit to Dairy Queen Grill & Chill?
After visiting places like Rivertown Munitions or Forell Innovation gym, you can stop by Dairy Queen Grill & Chill for a refreshing soft-serve ice cream or a meal.