Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, with long wait times in both drive-thru and in-store, often exceeding 20 minutes.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, including undercooked items and incorrect orders.
Customer Service
Several customers experienced rude or unprofessional behavior from staff, particularly from management, leading to negative interactions.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty dining areas and unsanitary conditions.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and unavailability of menu items.
KP
Kid Phoster
Nov 16, 2025
1.0
Why are you pulling every car to front doors lol yall aint even that busy fr and your management has been sus for ages yet nothing changes. Your signage is always looking crazy too.
SW
Susan W
Nov 14, 2025
4.0
The breakfast burrito with sausage was a good size for the price and it tasted good. The breakfast sandwich with sausage was also very tasty. The service was very good.
RC
ruth colvin
Nov 9, 2025
4.0
I always get the Apple pecan salad. Sometimes I get 2 if Im doing a 12 hour shift at work. 4am to 4pm
RC
Ratskin Canoe
Oct 31, 2025
1.0
My Daughter wanted to go to Wendy’s for her Birthday, so we went to Shippensburg Wendy’s last night and ordered about $50 worth of food, waited 20 minutes and went to the counter and they told us that our order was picked up by door dash, then the manager at the time proceeded to Cuss out his employees right in front of my 6 year old daughter on her birthday. My wife asked for a refund, and he complained about his register not being right, and that he wanted his money to be right on the register, he made us recite our entire order, and it took him another 10-15 minutes to give us our money back, all while dropping the F-Bomb right In front of my kids and other customers who were waiting. No apology, no respect at all. We were very polite during the whole situation, all though he had me extremely mad that he was swearing in front of daughter, On her BIRTHDAY! Regardless we lost a whole hour in there, didn’t receive our food. Terrible experience. Won’t step back in that store until they get some new management.
I’d give 0 stars if I could.
RW
Ryan Werner
Oct 23, 2025
2.0
I am starting to wonder to myself whether or not this place is actually in competition when it comes to incompetence with the McDonald's down the street.
The last few times I have come in it has not gone as well as it could have. The service is mediocre, sometimes I stand at the counter for 3 to 5 minutes before anyone even acknowledges me.
Today, I stopped in for a number 6 medium. That would be the spicy chicken sandwich with fries and a medium drink.
When I got to where I was working today. I realized I was given a a small chicken sandwich and not a spicy chicken sandwich. It also had shredded lettuce on it instead of the leaf it normally has.. And, it also had a single tomato slice so thin I could physically see my fingers through it.
The food has gotten smaller, pricier, and now they're even charging additional fees for a little tub of barbecue sauce.
That would be fine as long as the food itself was better.
I can go down the road 5 minutes to a place called Zimmerman's and get a monster-sized sub for half the freaking price.. and, it's truly real food.
Corpo greed is absolutely out of control. I don't see any reason why I should be paying $11.00 for this slop went a little farm place can severely outdo them.
Most of this additional money in my opinion is going into the pockets of CEOs, CFOs, investors , and whoever else is playing golf in their office at the top of the Wendy's headquarters. Abysmal.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Shippensburg, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Shippensburg, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (717) 532-8477.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Shippensburg Wendy’s serve breakfast?
Yes, this Wendy’s location in Shippensburg, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Shippensburg?
The drive-thru is open from 6:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does the Shippensburg Wendy's serve breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches along with coffee and sides.
What payment options are accepted at Wendy's in Shippensburg?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the App Store.
Is delivery available at the Shippensburg Wendy's?
Delivery is available where offered; check the Wendy's app or order.wendys.com and enter your address to confirm if delivery service is available near you.
How can I contact the Shippensburg Wendy's for feedback or questions?
You can call (717) 532-8477 directly, use the Customer Care Live Chat via wendys.com/contact-us, call 888-624-8140, or fill out the Wendy’s Customer Satisfaction Survey online.
Are there any nearby banks close to the Wendy's in Shippensburg?
Yes, M&T Bank and M&T Bank ATM are nearby, which can be convenient if you need banking services before or after your meal.
What nearby restaurants are near Wendy's in Shippensburg for additional dining options?
Nearby you can also find Chipotle Mexican Grill, KFC, Taco Bell / KFC, China House, and another Wendy's location for a variety of fast food and Asian cuisine options.
Are there pet services near the Wendy's in Shippensburg?
Yes, nearby pet services include Shippensburg Vet Hospital, Shippensburg Animal Hospital, and Grooming Room, which is useful if you have pets and want to combine your errands.
What meals does Wendy's in Shippensburg serve?
This Wendy's location serves breakfast, lunch, and dinner.