McDonald's

3.2
1238 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
333 E King St, Shippensburg, PA
17257, United States

Hours

Reviews

3.2
1,238 reviews
5 stars
368
4 stars
239
3 stars
211
2 stars
133
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

Inconsistent food quality was noted, with complaints about cold or improperly prepared items, though some customers did mention fresh food on occasion.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and restrooms, contributing to a negative experience.

Customer Experience

Many customers expressed dissatisfaction with the overall service experience, citing rude staff and lack of attention to orders.

Value for Money

Customers frequently mentioned that prices seemed high for the quality and quantity of food received.
  • JK
    Jennifer Kennedy
    Nov 8, 2025
    1.0
    Ordered online. Get to the window, they tell us to pull up to the last window to wait for our food. 3 people behind us ended up getting their food before us, we backed up to the window to pick up food there instead, worker tells us that the manager is at the next window with the food so we pull up to that window, the manager claims she had to wait for the fries to come out for fresh fries, the fries weren’t hot at all, the complete opposite, cold, the manager drops happy meal on the ground and says I’m sorry and then hands rest of food out the window then immediately walks away.
  • MR
    Melinda Ruth
    Nov 2, 2025
    1.0
    Absolutely horrendous customer service. Took 15 mins for 3 coffees. Couldn’t tell us which was which and the manager on duty was so rude.
  • GW
    Gabriel Weiand
    Oct 30, 2025
    1.0
    Dont come here thats the best thing you could do honestly. They always mess up food, dont know how to give promotion items accordingly, act like its your fault they messed your order up, habe snotty attitudes at all times, they cant figure out how to properly start people that habe gone through the hiring process and again trest them like its there fault. Do yourself a favor and stay away, youll be grateful you did
  • SH
    Sariah Hockenberry
    Oct 29, 2025
    3.0
    We order a medium chicken nugget meal woth a Sweet tea. Large frie and sweet tea got told to pull into a parking spot and have been sitting and waiting for around 10 minutes
  • CP
    coty price
    Oct 23, 2025
    1.0
    Ordered a bundle box drove home and they forgot the fries tried calling them to no answer cause who knows how to answer it anyways. Drove back in and explained to them they forgot my fries by now food is already cold asked them to remake the bundle box they just gave me the fries they forgot whick we’re already cold as well and was told to go home and heat up my food just overall sucks not the same as the old days were things were quick and the food was actually good

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 333 E King St, Shippensburg?

McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 333 E King St has a drive-thru open daily from 5:00 AM to 12:00 AM.