Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
2.3
157 reviews
5 stars
38
4 stars
6
3 stars
8
2 stars
24
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times for their orders, often exceeding 30 minutes, with some experiencing waits of over an hour.
Staff Behavior
Many reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of assistance.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and staff's unwillingness to resolve issues were noted.
Food Quality
While some customers enjoyed the food, many reported it being cold, overcooked, or poorly prepared.
Cleanliness and Atmosphere
Several reviews mentioned the establishment being dirty and having a loud, uncomfortable atmosphere.
- K8Kirb 8055 days ago1.0I walked in and the place was EMPTY! And now I know why. The two employees I could see as I looked in the kitchen because no one was at the front were sharing a laugh as they looked at a phone and really seemed to share a moment. I knew I wouldn’t be getting my wings anytime soon so I didn’t even stay to order. I will not be back to wing stop Ever. Too many places carry wings to put up with that. Niema Womack needs to take some responsibility or be replaced.
- LLlilaJan 4, 20261.0My boyfriend and I placed an online order for pickup. When he picked it up, we only received two fries and a 6-piece strip—our 6-piece boneless wings were missing. We went back to fix it, but staff were rude to my boyfriend, so I went in. The store manager ignored me, talked to an employee, and implied we were lying to get free food before walking away. An employee said she “double-checked,” and when I said it wasn’t there, she replied “oh well.” The cashier was the only respectful one and tried to get a manager who would help, but was ignored. When the manager came back, she rolled her eyes, sighed, and claimed the boneless were in the same box as the strips, which isn’t true. She refused to check cameras and said, “I am the camera.” Everyone except the cashier treated me like I was trying to scam them. The manager then snatched the food from me and said I’d get a refund in 7–10 days
- PGParanrml GrlDec 13, 20251.0We ordered a 30 boneless wing family pack for delivery. Thirty mins after it was supposed to arrive, I called for an update. They told me I would have to check with “whoever was scheduled” to deliver it (grubhub, door dash, etc). I said that I ordered it through their website and didn’t have any indication as to who, other than Wing Stop, that was supposed to be delivering the order. Finished the call, waited an hour, and called again since we still hadn’t received the delivery. When I called again, I got the same run around. The staff was incredibly rude and unfriendly. I told them I would come down to get the food instead. The manager interrupted me, said see you soon, and hung up on me. When I got down to the restaurant, I picked up the food and told the manager that hanging up on a customer with a complaint was unacceptable as I had spent $50 on this food. She interrupted me again and said something about “accommodating” me. When I got home the food was freezing cold, bland/disgusting, and barely edible. I will NEVER order from this horrible place again!
- JBjeffrey brendleOct 21, 20251.0Waited at the “closed” registers for quite a while before the staff left the kitchen to take my order only to find out that they were “card only” which is a problem as I only do cash. Did not appreciate wasting my time when a sign to that effect could have sent me on my way quickly. If they don’t appreciate my business or value my time I guess I take my business elsewhere from now on.
- EPeleanor pretzOct 10, 20255.0i love their food and they played peak music
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are Wingstop Shillington's operating hours for dining in or takeout?
Wingstop Shillington is open daily from 10:30 AM to 1:00 AM for dining in and takeout.
Does Wingstop Shillington offer delivery services?
Yes, Wingstop Shillington offers delivery including same day and no-contact delivery options.
Can I order Wingstop for in-store pickup?
Yes, in-store pickup is available during operating hours from 10:30 AM to 1:00 AM every day.
Is there a drive-through option available at Wingstop Shillington?
No, Wingstop Shillington does not have a drive-through service.
What payment methods are accepted at Wingstop Shillington?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Shillington located?
Wingstop Shillington is located at 530 E. Lancaster Ave, Unit A5, Shillington, PA 19607, USA.
Where can I view Wingstop Shillington's menu and place an order online?
You can view the menu and order online at https://www.wingstop.com/location/wingstop-2460-shillington-pa-19607/menu.
What government services are near Wingstop Shillington?
Near Wingstop, you'll find the Pennsylvania Driver and Vehicle Services and several DMV offices, useful for completing motor vehicle tasks before or after your meal.
Are there any fitness or recreation centers near Wingstop Shillington?
Yes, Planet Fitness gym is nearby, ideal for a workout before grabbing wings at Wingstop.
What other dining and shopping options are near Wingstop Shillington?
Nearby dining options include Subway and Little Caesars, and shopping conveniences at Family Dollar and Shillington Shopping Center are close by for your needs.