McDonald's

3.5
2538 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2584 N Susquehanna Trail, Shamokin Dam, PA
17876, United States

Hours

Reviews

3.5
2,538 reviews
5 stars
869
4 stars
573
3 stars
454
2 stars
234
1 star
408

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold or stale food, inconsistent preparation, and missing items from orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Staff Performance

While some employees were praised for their friendliness, many reviews highlighted a lack of teamwork and poor management.
  • MH
    Mabel H
    Dec 31, 2025
    5.0
    Very clean dining area, friendly staff and service, food is hot and fresh. Restrooms are also very clean. Furniture and decor are offering a warm friendly atmosphere. One of the very few McDonald restaurants I would put a rating on.
  • FG
    Fish Geeks (Fish Geek)
    Dec 30, 2025
    1.0
    So sad.. Really makes you wonder if McDonald's is ever going to come back.
  • TR
    Tim Roadlan
    Dec 6, 2025
    1.0
    As always, a bad experience at this location. Don't bother with their curbside pick up. Every time I have ever ordered curbside here I have waited more than 15 minutes from the time I check in until the food actually comes out. Today I waited 24 minutes for my food to come out cold, missing 1 drink, 1 burger and an incorrect side in my kid's meal. Instead of going in, we circled the drive through to address the issues in our order. They had us pull ahead and wait for the corrections to be made. We waited there for an additional 15 minutes.
  • NN
    No Name
    Dec 6, 2025
    1.0
    Total time spent waiting on food: 40 minutes! I ordered at 1:37 At 1:55 half of my order came out missing my children's happy meals. I was told they would be right back out with them. At 2:10 I tried calling in not wanting to drag my 2 kids in with me just for the meals after having already waited that additional 15 minutes for them. No answer so I got both my small children out of the car (35°F) to take into the building. Happy meals still were not ready and I stood being ignored at the counter while 3 employees spoke to 1 woman then walked away without a word to me. Yes, I was angry and left it known. I just spent over a half hour waiting on our order. They asked what was missing, threw it together and we walked back out to discover they didn't even listen to the order. So back in we went for them to fix the error, swapping burgers for nuggets. At 2:20 we finally left with all of our correct meals.
  • MH
    Mary K. Heffner
    Dec 5, 2025
    2.0
    The food was okay per se. It was the lack of food and wrong food that I'd like to complain about. I used the app and went down to pick it up curbside. It took 15 minutes to get there, then after signing in, it took them almost 40 minutes to bring out my food. I was buying for my sister, my daughter and my two granddaughters (as well as myself) and spent $50, which I rarely do because I can't afford it. When I got home, I found that both Happy Meals were missing their drinks, the Grinch Meal was missing the sauces for the nuggets (now, I wont eat the nuggets without the sauce) and one of the large drinks was wrong (now my sister doesn't have a drink because she doesn't like Dr. Pepper). I'm thoroughly disappointed in this order. I might add that when the two associates brought the meals out to me, there was no interaction between them and myself. They didn't even look at me so even if I had known of all the errors at the time, they never gave me the opportunity to address them as they were too busy chatting with one another. There weren't even any responses to the several "thank yous" that I had offered. Really a very cold transaction.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2584 N Susquehanna Trail, Shamokin Dam, PA?

McDonald's operates daily from 5:00 AM to midnight.

What are the drive-through service hours at this McDonald's location?

Drive-through is available daily from 5:00 AM until midnight.