Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Scranton, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
600 reviews
5 stars
294
4 stars
124
3 stars
64
2 stars
35
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with multiple instances of incorrect orders and poor communication.
Order Accuracy
Frequent complaints about incorrect orders, including wrong items and modifications not being followed.
Cleanliness
Concerns raised about unsanitary conditions and unprofessional behavior among staff, including visible dirtiness.
Speed of Service
Customers noted slow service, especially during busy times, with long wait times reported in both drive-thru and in-store.
Product Quality
Mixed reviews on food and drink quality, with some customers enjoying their items while others reported issues like burnt food and poorly made drinks.
- DTDenilson Tacam6 days ago2.0Needed helped, wasn’t acknowledged by any employee except the one working the oven. Multiple employees just blankly stared as I tried to get help
- SGSamuel GuirguisJan 1, 20261.0Burnt trash bottom of the pot coffee matched only by its trash bottom of the barrel nasty service and attitude!
- DADahlia AcevedoDec 28, 20251.0Yeah so word of advice: when you talk about customers while they’re in the store, they can hear you :)
- AMaudie MurphyNov 26, 20251.0I ordered a small frozen hot chocolate, it was $5. It taste really watered down. The people that work there just give a bad vibe to the place and the girl at the window was really rude, yelling and when I tried to play she kept moving the machine so I couldnt tap, and also was pushing the machine in my face to tip them. NOT GOING BACK AGAIN!!!
- JCJeff ConklinNov 22, 20251.0Girl that took order was rude . Wouldn't let me add sugar to my wife's latte told me it was made with milk ." No shit It is latte obviously its made with milk." Then my coffee was made wrong . And they both taste let soap . Obviously nobody knows how to clean coffee pots properly.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Scranton, PA?
Dunkin' in Scranton, PA is open daily from 4:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both curbside pickup and delivery services.
What new holiday drinks are available at Dunkin'?
Dunkin' offers new holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead for a fast grab-and-go experience at Dunkin'?
Yes, you can order ahead using the Dunkin’ mobile app or via their website for a quick and convenient experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch items including coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru for customer convenience.
Are there any nearby places to visit after grabbing a coffee at Dunkin'?
After your visit to Dunkin', you might want to check out the Keystone Klub casino for entertainment or HeartSpace Yoga studio for relaxation, both nearby.
Is there a nearby place to get some snacks or rentals near Dunkin'?
Yes, Redbox is close by if you're interested in renting movies or games after enjoying your Dunkin' treats.
Where can I find medical or health services near Dunkin'?
Nearby medical services include Lake Scranton Urgent Care and the Minute Clinic, which are convenient if you need healthcare while in the area.
What payment methods are accepted at Dunkin' Scranton?
Dunkin' accepts both credit and debit cards for payment.