Brand Certified
Dunkin'
3.8(601 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1137 Moosic St, Scranton, PA
18505, United States
Certified by Dunkin' • Feb 22, 2026
(570) 348-4093
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Scranton, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.8
601 reviews
5 stars
294
4 stars
124
3 stars
64
2 stars
35
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and incorrect modifications.
Cleanliness and Hygiene
Several reviews mentioned unsanitary conditions and unprofessional behavior from staff, raising concerns about cleanliness.
Product Quality
While some customers enjoyed the coffee and donuts, others complained about burnt food and poorly made drinks.
Speed of Service
Customers frequently noted slow service and long wait times, especially during busy hours.
- JBJay Black2 days ago1.0Came in both rolls men toilet paper empty. Ordered $5 meal on kiosk and left tip. Selected no egg on wrap. Hash browns and coffee I left default. Justin employee after I did not get hash brown told me “I have to select it” and “ a lot of customers do that I’ll give it this time.” Now I did not opt out of any part of the $5 meal. You have to honor the deal legally regardless. I spoke to Shelly the manager on and she said okay. The software issue seems intentional to short people on the go. Using software as an excuse doesn’t void the offer. Hopefully next time it will be resolved before consumer protection catches on.
- DTDenilson TacamJan 5, 20262.0Needed helped, wasn’t acknowledged by any employee except the one working the oven. Multiple employees just blankly stared as I tried to get help
- SGSamuel GuirguisJan 1, 20261.0Burnt trash bottom of the pot coffee matched only by its trash bottom of the barrel nasty service and attitude!
- DADahlia AcevedoDec 28, 20251.0Yeah so word of advice: when you talk about customers while they’re in the store, they can hear you :)
- AHAudrey HemakNov 26, 20251.0I ordered a small frozen hot chocolate, it was $5. It taste really watered down. The people that work there just give a bad vibe to the place and the girl at the window was really rude, yelling and when I tried to play she kept moving the machine so I couldnt tap, and also was pushing the machine in my face to tip them. NOT GOING BACK AGAIN!!!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Scranton, PA?
Dunkin' in Scranton, PA is open daily from 4:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both curbside pickup and delivery services.
What new holiday drinks are available at Dunkin'?
Dunkin' offers new holiday drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead for a fast grab-and-go experience at Dunkin'?
Yes, you can order ahead using the Dunkin’ mobile app or via their website for a quick and convenient experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch items including coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru for customer convenience.
Are there any nearby places to visit after grabbing a coffee at Dunkin'?
After your visit to Dunkin', you might want to check out the Keystone Klub casino for entertainment or HeartSpace Yoga studio for relaxation, both nearby.
Is there a nearby place to get some snacks or rentals near Dunkin'?
Yes, Redbox is close by if you're interested in renting movies or games after enjoying your Dunkin' treats.
Where can I find medical or health services near Dunkin'?
Nearby medical services include Lake Scranton Urgent Care and the Minute Clinic, which are convenient if you need healthcare while in the area.
What payment methods are accepted at Dunkin' Scranton?
Dunkin' accepts both credit and debit cards for payment.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
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