Dunkin'

4.0
1145 reviews
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Business Details

100 Mulberry St, Scranton, PA
18503, United States
(570) 963-7856
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Scranton, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
100 Mulberry St, Scranton, PA
18503, United States

Hours

Reviews

4.0
1,145 reviews
5 stars
602
4 stars
246
3 stars
115
2 stars
46
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.

Food Quality

Customers frequently complained about burnt food, incorrect orders, and stale items, indicating a lack of consistency in food preparation.

Staff Attitude

Several reviews noted unprofessional behavior from staff, including dismissive attitudes and lack of attention to customers.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness, indicating that there are positive interactions at times.
  • TC
    Tate Cullen
    3 days ago
    1.0
    Terrible service, we live in a dystopian world where the people who are to lazy to order face to face get their order before the person standing right in front of the cashier. Took them 2 hours to make strawberry coolata. More like 25 minutes but i’m using hyperbole because i’m so angry. 0/10 don’t recommend.
  • JP
    Jordan Palumbo
    Jan 30, 2026
    1.0
    Eveyone behind the county was laughing and giggling, customers were not getting served, then when I asked for cream in my coffee that I said before. They put cream in it but it’s all over my car and jacket. They didn’t have any manners
  • RR
    Robin
    Jan 24, 2026
    1.0
    Everytime I go to this particular location the food is always burnt.
  • AC
    Al “Natureguy695” Chamberlain
    Jan 24, 2026
    4.0
    Food and service good. Too many persons hanging outside asking for money. And they seem scary. Getting to be a real problem.
  • WH
    William Hrinko
    Jan 23, 2026
    4.0
    Not my favored location to visit as a delivery driver. There are faster locations.
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