Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Scranton, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
1,130 reviews
5 stars
598
4 stars
242
3 stars
114
2 stars
46
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers report friendly service while others describe rudeness and unprofessionalism.
Order Accuracy
Numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
Some customers noted cleanliness in the environment, while others reported dirty tables and unsanitary conditions.
Food Quality
Inconsistent food quality reported, with some items being stale or poorly prepared.
Drive-Thru Experience
Drive-thru service is generally faster, but there are complaints about long waits and incorrect orders.
- MLMads LowNov 11, 20251.0Absolutely despicable. Disrespectful, rude. DO NOT GO HERE. Save your money go to another dunkin
- PPPycocOct 22, 20251.0Buns dunkin
- BYBrandon YOct 19, 20255.0Just making a stop through the drive-thru. The staff were extremely polite, and articulate - even with long lines! I had a complicated order that required a few substitutions. They made them without an issue and were extremely friendly!
- CUCarlisse UniqueOct 18, 20251.0I went to Dunkin in a great mood the male order taker rushed my order, got everything except my hash browns wrong and it was done on purpose in my opinion because I voiced my last experience “my coffee was bitter last time” was all I said. I called to speak to a manager and he got on the line spoke his name so fast you couldn’t catch it and hung up on me right when I was giving him my name so he can write me down in the book to replace my bacon egg and cheese on a croissant, I paid for the bacon egg and cheese 6$ meal they did whatever he wanted to my coffee up charging me 1.40 and putting excessive amount of sugar -that I can’t have- into my coffee, when I got my messed up order the bag read bacon egg and cheese and inside was an cold croissant with a mountain of butter inside. I really want to call corporate. I went in person to pick up my sandwich and my name wasn’t even in the book. To summarize my experience the worker/ manager on shift 10/17/2025 that took care of my order @7:40 Am on mulberry street drive through was rude , and absolutely unprofessional, he didn’t document my name, I called back and told him how to spell it after him hanging up on me during my complaint. The complaint wasn’t documented, and he wouldn’t give me a supervisors name that I can speak to! And I wasn’t given a receipt! Last thing I would like to add during both my visits to the store all staff were talking about the situation out loud and unprofessionally, when I worked at Dunkin on Davis street I never worked with or encountered a store like this one they are there for the money and they don’t show quality in any one of their services, there was one supervisor that was professional and 2 drive through cashiers that handled the situation accordingly! Overall not the store you want to buy your food or coffee from!
- JRJessica RomualdoOct 8, 20255.0Great service
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 100 Mulberry St, Scranton, PA?
Dunkin' is open daily from 4:00 AM to 8:00 PM.
Does the Dunkin' in Scranton offer delivery and curbside pickup?
Yes, they provide both delivery and curbside pickup services.
What special holiday drinks can I try at the Dunkin' in Scranton?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
What meals are served at Dunkin' in Scranton?
They serve breakfast, lunch, and brunch.
Can I order ahead or use a mobile app at this Dunkin'?
Yes, you can order ahead via the Dunkin' mobile app for a fast grab and go experience.
Are there drive-thru and dine-in options available at this Dunkin'?
Yes, this location has both a drive-thru and dine-in options.
What payment methods does Dunkin' accept?
Dunkin' accepts both debit and credit cards.
What nearby places can I visit after getting coffee at Dunkin' on Mulberry St?
You can visit St. Mary's Center, a local theatre and restaurant; the nearby Red Carpet Inn & Suites for accommodations; or explore Liminal Ink and Art, a nearby art gallery and tattoo studio.
Is there a convenient gas station near Dunkin' on 100 Mulberry St?
Yes, the Gulf Gas Station and Exxon are nearby for fuel and convenience needs.
Where can I find financial services near the Dunkin' in Scranton?
NET Credit Union, PenFed, NET Federal Credit Union, and Tobyhanna Federal Credit Union are all nearby for banking and financial services.