Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Scranton, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
878 reviews
5 stars
548
4 stars
155
3 stars
94
2 stars
28
1 star
53
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, particularly with coffee and food items.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others experienced rudeness and poor service.
Cleanliness
The cleanliness of the location received positive remarks, especially regarding the bathrooms.
Speed of Service
Service speed varied, with some customers noting quick service while others experienced long wait times.
Product Quality
The quality of coffee and food items was inconsistent, with some customers expressing dissatisfaction with taste and preparation.
- KNKatelyn NuñezNov 24, 20251.0i came back twice and even read my order slowly in the drive through and they can’t even get my order correctly. i double checked with them each time to make sure it was gonna be made right but the service was horrible they were so rude when i politely asked for my coffee to be made again. every time i come to this location they can’t even never make the coffee correctly.
- GDGravy D (Gravy d)Nov 23, 20255.0Excellent as always.
- RBRoman BilanNov 12, 20255.0The best coffee
- BMBrittany McGroganOct 24, 20255.0I just got a simple coffee and the gentleman at the drive thru window at 10:20am this morning had amazing customer service. I told him I liked the colorful shirts and it put color in my day today as I am sick and he was so sweet saying he hopes I feel better soon. Its these little moments in life that we need more of. This employee deserves an extra paid day off. I dont know his name so I hope you can make it happen.
- TATelease AnnSep 8, 20255.0Pretty decent dunkin'
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Scranton, PA?
Dunkin' in Scranton, PA is open every day from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery service?
This Dunkin' location does not offer delivery service; all orders must be picked up in-store or via drive-thru.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What special holiday drinks are available at Dunkin'?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' in Scranton serve breakfast and lunch?
Yes, this Dunkin' location serves breakfast, lunch, and brunch with a variety of coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru service for convenient ordering and pickup.
What payment methods does Dunkin' accept?
Dunkin' accepts both debit and credit cards for payment.
Are there any nearby dessert places to visit after Dunkin'?
Yes, Rita's Italian Ice & Frozen Custard is nearby offering delicious desserts, perfect for a sweet treat after your Dunkin' visit.
Where can I find nearby hiking trails when visiting Dunkin'?
The Lackawanna Heritage Trail Elm. St is close to Dunkin', providing a great option for hiking and riverside walking before or after your visit.
Are there nearby grocery or convenience stores close to Dunkin' in Scranton?
Yes, Family Dollar and Weis Markets are nearby for grocery or convenience shopping to complement your stop at Dunkin'.