Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Scranton, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
878 reviews
5 stars
549
4 stars
155
3 stars
94
2 stars
28
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude behavior and incorrect orders.
Order Accuracy
Many customers expressed frustration with incorrect orders, noting that mistakes happen frequently.
Cleanliness
The cleanliness of the location received positive remarks, particularly regarding the bathrooms.
Speed of Service
Service speed is generally appreciated, with many customers noting quick service, although some experienced long wait times.
Product Quality
While some customers enjoyed the coffee and food, others reported issues with the quality and taste of their orders.
- RBRoman BilanNov 12, 20255.0The best coffee
- BMBrittany McGroganOct 24, 20255.0I just got a simple coffee and the gentleman at the drive thru window at 10:20am this morning had amazing customer service. I told him I liked the colorful shirts and it put color in my day today as I am sick and he was so sweet saying he hopes I feel better soon. Its these little moments in life that we need more of. This employee deserves an extra paid day off. I dont know his name so I hope you can make it happen.
- TATelease AnnSep 8, 20255.0Pretty decent dunkin'
- RWRyan WilsonJul 27, 20255.0Dublin Donuts is crazy efficient. I couldn’t even tell where my drink came from—it just appeared like magic. Lightning-fast service without sacrificing quality. The staff were friendly and kept everything running smoothly. What really stood out: the bathrooms. Super clean, modern, and I felt completely comfortable and safe using them, which you don’t always get at a coffee shop. They also accept Apple Pay, which made checkout seamless. No fumbling for cards or cash—just tapped and done. Can’t recommend this place enough if you want great coffee and an experience that’s fast, clean, and easy.
- NWNicole WoodworthJul 16, 20255.0Great coffee. Great Service. Drive through or walk in. No wait for service. Friendly staff. I love my Dunkin coffee!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Scranton, PA?
Dunkin' in Scranton, PA is open every day from 5:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery service?
This Dunkin' location does not offer delivery service; all orders must be picked up in-store or via drive-thru.
Can I order ahead using a mobile app for faster service at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What special holiday drinks are available at Dunkin'?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' in Scranton serve breakfast and lunch?
Yes, this Dunkin' location serves breakfast, lunch, and brunch with a variety of coffee, espresso, breakfast sandwiches, and donuts.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru service for convenient ordering and pickup.
What payment methods does Dunkin' accept?
Dunkin' accepts both debit and credit cards for payment.
Are there any nearby dessert places to visit after Dunkin'?
Yes, Rita's Italian Ice & Frozen Custard is nearby offering delicious desserts, perfect for a sweet treat after your Dunkin' visit.
Where can I find nearby hiking trails when visiting Dunkin'?
The Lackawanna Heritage Trail Elm. St is close to Dunkin', providing a great option for hiking and riverside walking before or after your visit.
Are there nearby grocery or convenience stores close to Dunkin' in Scranton?
Yes, Family Dollar and Weis Markets are nearby for grocery or convenience shopping to complement your stop at Dunkin'.