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McDonald's

3.2
(1834 reviews)

Business Details

461 N Keystone Avenue, Sayre, PA
18840, United States
(570) 888-0291
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
461 N Keystone Avenue, Sayre, PA
18840, United States

Hours

Reviews

3.2
1,834 reviews
5 stars
491
4 stars
398
3 stars
362
2 stars
166
1 star
417

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in both the drive-thru and dining areas.

Cleanliness

Multiple reviews highlighted poor cleanliness standards, with dirty floors, overflowing trash, and unsanitary conditions in the bathrooms.

Food Quality

Many customers complained about cold, stale, or poorly prepared food, with several instances of incorrect orders.

Staff Attitude

Reviews indicated a lack of professionalism among staff, with reports of rudeness and unhelpfulness from employees.

Management Issues

Frequent mentions of poor management practices, including unprofessional behavior from managers and a lack of oversight leading to operational failures.
  • CJ
    clayton spencer (JustRenegade)
    1 day ago
    1.0
    Service was super slow and window people where very short and rude, food was missing things i paid extra for and the chicken on my mcchickens was rubbery
  • TW
    Trav Wandell
    5 days ago
    1.0
    Horrible and slow waited in drive thru line for an hour
  • ST
    Seneca Trucking
    Feb 21, 2026
    1.0
    This is the worst-run Mc’D I’ve ever seen. Employees ignore you, and you will WAIT FOREVER. Very poorly run restaurant.
  • SG
    Shannon Gill
    Feb 19, 2026
    5.0
    Pleasant visit the food was great . Hot and fresh . Pretty clean for right after a breakfast rush .
  • RN
    Robert Nacci
    Feb 15, 2026
    1.0
    I know it’s a McDonald’s, but good grief could any less care seem to be shown at this particular location? At lunch on Sunday, 2/15, I couldn’t believe the state of this restaurant. This location is consistently dirty from the floors to the tables to the bathrooms. Trash is often overflowing inside and outside. I’d hate to see the area the food is made! The kiosks never seem to have receipt paper with one broken to boot! Service, no matter the time of day, is painfully slow, with lines regularly building in both the lobby and drive-thru. They have three drive-thru windows but typically only use one. There is a difference between busy and neglect, and this feels like neglect. This appears to be an ongoing management issue. I hope ownership (Mac-Clark Restaurants, located over two hours away) will address the cleanliness, staffing, and operational concerns. McDonald’s has clear standards and this location is not meeting them.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Sayre, PA?

McDonald's in Sayre, PA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the Sayre McDonald's has a drive-thru open 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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