Service Speed
Customers frequently reported long wait times at the drive-thru, often exceeding 20 minutes, with some experiences lasting up to 45 minutes.
Order Accuracy
There were numerous complaints about incorrect orders, with customers receiving the wrong items or missing components from their orders.
Staff Attitude
While some reviews praised the friendliness of the staff, many others noted instances of rudeness and unprofessional behavior from employees.
Management Issues
Several reviews indicated a lack of effective management, with complaints about staff shortages, equipment failures, and overall disorganization.
Food Quality
While some customers enjoyed the food and drinks, there were consistent reports of poor quality, including stale donuts and improperly prepared items.