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Dunkin'

4.1
(468 reviews)

Business Details

(570) 429-0104
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Saint Clair, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
400 Terry Rich Blvd, Saint Clair, PA
17970, United States

Hours

Reviews

4.1
468 reviews
5 stars
281
4 stars
76
3 stars
46
2 stars
18
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Kiosk Ordering

The requirement to order via kiosks was frequently criticized, with customers expressing frustration over the lack of personal service.

Product Quality

While many enjoyed the coffee and donuts, there were complaints about incorrect orders and the quality of some food items.

Cleanliness and Atmosphere

The location was noted for being clean and modern, but some customers found the atmosphere uninviting.

Staff Friendliness

Despite service issues, some reviews highlighted friendly staff and positive interactions, particularly with specific employees.
  • CC
    Cj_isCool
    Feb 8, 2026
    4.0
    Very yummy food and drinks! The atmosphere was very modern (which I liked but some others may not) and it just felt comfortable. The tables were slightly dirty but that is to be expected. Overall pretty good experience!
  • JH
    Jackie Harris
    Jan 17, 2026
    1.0
    Ordered my drinks on the app as I do every day, same drinks. Drive thru cashier gave me my first drink. I told her it was too light there was no chocolate added which is a common mistake and the other Dunkin’s just remake it. She said there was I insisted there wasn’t. They took the drink back and said they remake it. 2 seconds later they handed me the same damn drink back. I stated there is no chocolate in that or the other drink they just handed me. She said she just put 3 pumps in there. We drove away, tasted my other drink, absolutely no chocolate, sugar, nothing but coffee and milk. I called to speak to the manager, explained who I was and that we had just left, gave my order number and informed her that o. Wanted my money back. Mind you I’m already going north on 61 and I ordered on the app and I was just there went over the whole spiel and that I had already requested my drinks to be fixed and I was told they were and they refused to fix them yet so I just want my money back. He told me that I had to turn around and bring the drinks back. Which I understand refunds and restaurants, worked in many, but I tried to resolve the issue before I left the window And everyone knows the condition of that road. I usually don’t go to that Dunkin because it is the worst in the area but today I did and it reminded me why I don’t. That manager should be fired.
  • AB
    Alivia Batista
    Jan 4, 2026
    1.0
    Since when can’t you get less ice? First off, they ask for my order and I give it to them, then waited some time and they asked for it again. I had ordered the Strawberry Daydream Refresher with less ice. I pull up to the window and make sure it had less ice and they said corporate doesn’t allow them to make Strawberry Daydream Refreshers with less ice, specifically. The lady had the biggest attitude about it and said we need to report all these locations that allow it because they “aren’t supposed to.” Since when?!? We’ve had issues in the past with this place. They have lazy workers that are rude and they have the worst customer service. Looks like they just wasted a drink.
  • MC
    Madelynn Chmiel
    Jan 1, 2026
    1.0
    absolutely hate this place,everything’s online. took 10 minutes to make a drink,and it was pretty much empty. for online orders when something isn’t available it doesn’t pop up right away,it will say after you put your whole order in.
  • TT
    Tom
    Dec 12, 2025
    1.0
    No cashier at counter. Just a computer to order and pay. Can't use cash. Staff was rude.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Saint Clair, PA?

Dunkin' is open every day from 5:00 AM to 9:00 PM for dine-in, takeout, and drive-thru services.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, delivery is available daily from 6:00 AM to 8:00 PM, and curbside pickup is offered as well.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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