Customers have reported inconsistent food quality, with some experiencing smaller portions and less meat than expected.
Customer Service
Mixed feedback on customer service; while some praised the staff as friendly and helpful, others reported rude behavior and poor handling of complaints.
Order Accuracy
Numerous complaints about incorrect orders and lack of attention to special requests, leading to customer dissatisfaction.
Pricing Concerns
Many customers feel that prices have increased while portion sizes and quality have decreased, leading to a perception of poor value.
Positive Experiences
Despite the negatives, several customers highlighted positive experiences with specific staff members and enjoyed the taste of certain hoagies.
MB
Mike Beard
Nov 4, 2025
5.0
Great tasting hoagie, but the roll was a bit stale or I would have given it a 5 star.
DM
David Meyer
Oct 27, 2025
4.0
They really do pack their hoagie they are dense and fill you up. Little more expensive bc of it but you won't walk away still hungry
SC
Stori Coney
Oct 23, 2025
1.0
I’m from Philly and ever single primos shop in Philly or close by all make the same good quality sandwiches. However I’ve been in the area for 10+ yrs and the quality is bad at this place an the service is cheeks. I’ll drive to Philly every time for primos, The Sandwich was so skinny I had to count the meat slices (5) go to jerseys mikes ppl. NO STARTS BUT THAYS NOT A OPTION.
RW
Roseann Weischedel
Sep 14, 2025
3.0
I called to let them know there was an issue with my order, the witch who answered the phone needs customer service training. Don't you ever tell a customer " don't get attitudy with me" I'm the customer, who drove 30 minutes, chose you over 100 other places and psid $ 38 for 2 sandwiches and to get snark from an unprofessional food servant. I think not. Please dont do business here
LC
Lewis Carmean
Jul 20, 2025
3.0
My mother came to pick up 2 hoagies. 1
Turkey and 1 roast beef with aged provolone. When she got the order she asked the girl if it had aged provolone. She said no I screwed up, sorry! My mom said he's not going to be happy. How hard was it to take the regular cheese off and put aged provolone on it like I asked for. I want what I'm paying for period! You need to pay attention to what your doing and make orders right. We are paying for it! So make it right. Thanks!
What are the operating hours of PrimoHoagies in Royersford, PA?
PrimoHoagies in Royersford, PA is open daily from 10:00 AM to 8:00 PM.
Does PrimoHoagies offer delivery and pickup services?
Yes, PrimoHoagies offers in-store pickup, delivery, and same-day delivery services.
How can I place an order for delivery from PrimoHoagies?
You can place an order for delivery online at https://order.primohoagies.com.
What types of payment does PrimoHoagies accept?
PrimoHoagies accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does PrimoHoagies offer catering services?
Yes, catering services are available at PrimoHoagies in Royersford.
Is PrimoHoagies suitable for vegetarians and vegans?
Yes, PrimoHoagies serves vegetarian and vegan options.
Does PrimoHoagies have seating and restrooms for dine-in customers?
Yes, PrimoHoagies offers seating and has restrooms available for customers dining in.
What is the specialty of PrimoHoagies?
PrimoHoagies specializes in old fashioned Italian specialty sandwiches, known for hefty hoagies on sesame-seed rolls.
What nearby places can I visit before or after dining at PrimoHoagies?
Nearby you can visit Legacy Karate Academy for martial arts, Stickman Brews for brewery experience, and Victory Park Recovery Center for counseling and mental health services.
Are there convenient nearby businesses to assist with errands when visiting PrimoHoagies?
Yes, nearby are Dollar General for discount shopping, Lewis Cleaners for laundry services, and Minuteman Press for printing and advertising needs.
Are there family-friendly nearby places close to PrimoHoagies?
Yes, nearby family-friendly places include Kumon Math & Reading Center for tutoring and JRNY Church for community activities.