McDonald's

3.6
830 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
308 N Lewis Rd, Royersford, PA
19468, United States

Hours

Reviews

3.6
830 reviews
5 stars
309
4 stars
181
3 stars
148
2 stars
53
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times for orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Food Quality

Several reviews mentioned issues with food quality, including cold meals and unsanitary conditions.

Management Issues

Customers expressed dissatisfaction with management's handling of complaints and overall staff behavior.

Mixed Experiences

While some customers praised the cleanliness and friendly staff, many others had negative experiences, indicating inconsistency in service.
  • DW
    Dennis Wright
    Nov 15, 2025
    2.0
    Very slow, people actually pulled away without getting their food.
  • DP
    David Petrecca
    Nov 13, 2025
    4.0
    It's McD's
  • JV
    Jordan Vukson
    Nov 9, 2025
    1.0
    awful service! they never let you get fully through you order before saying pull through and they never give you your full meal. then they act like it’s your problem which is insane. tell me why i have to tell them they got my order wrong then make it home for one of my sandwiches to not be in the bag. Just last week i went there and sat in the drive through for 5 minutes and then got told to wait a minute while multiple people went through the other drive through. then had to go inside and tried to order on the self serve which wouldn’t work. then went to the counter and stood there for another 5 minutes before someone actually helped me. i will not be going back.
  • AH
    Anita Holder
    Oct 17, 2025
    1.0
    I suppose customer service is dead. It’s one thing if the customer is wrong. Nevertheless, it’s quite another when the establishment is wrong and messes up. This establishment messed up my orders not once, but twice. There was no apology and the manager was not nice about the entire situation. She in no way wanted to make it right. I am suspecting because this is a franchise, they feel they do not have to treat the customer right.
  • DS
    Dan Smith
    Oct 1, 2025
    1.0
    DoorDasher had to wait 15-20 minutes for order when it was place 45 minutes ago. My order came with no sauces which is ridiculous.

Frequently Asked Questions About McDonald's

What are the McDonald's Royersford location hours of operation?

The Royersford McDonald's is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open every day from 5:00 AM until midnight.