Many customers reported cold food, small portion sizes, and inconsistent quality, with some meals being poorly prepared or lacking flavor.
Service Issues
Numerous reviews highlighted rude or unfriendly staff, poor customer service, and frequent mistakes with orders.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and trash not being attended to.
Inconsistent Availability
Customers frequently mentioned that the location was out of key menu items, which affected their dining experience.
Parking Concerns
The parking situation was criticized for being poorly designed, making access difficult for customers.
AU
Alison Ueland
5 days ago
1.0
The portion sizes at this one are significantly smaller than other chipotles that I’ve been too. The chicken also had a very weird texture, almost like it was slimy and just didn’t seem right. This isn’t the first time I’ve been disappointed with this one, so I will stick to other local chipotles even though the drive is a little longer.
CH
Connie Heffner
6 days ago
5.0
This location is A+ in my book. We live closer to the Pottstown location,but,after eating here one day when in the area,we made this location our first choice. For one the Pottstown location seems to up charge or they just don't know what they are doing. My husband and I both get the bowls Everytime,the same thing EVERY TIME,well at Pottstown we are charge almost $45 for them and the peppers and onions are gently cooked,the rice is dry and the soda machine is nasty. At this location we have never paid more than $35 ,the food always tastes fresh,the customer service is spot on,the place is clean and you can tell their soda machine is cleaned often . We have never been disappointed at this location. The entire atmosphere is lighter and more welcoming than Pottstown by far. Don't ever change cuz what your doing is perfect,thanks for the good food and service 🥰
RR
Rudi
Nov 18, 2025
1.0
I actually love Chipotle — it’s one of my go-to places.
But this location really drags the whole name down. The portions are only about half the usual size, and the meat was cold and dry. This is the exact opposite of what Chipotle normally stands for. Really disappointing — I hope this gets addressed and improved.
MB
Meg Bex
Nov 3, 2025
4.0
Came during dinner rush and the service was great. Protein seemed a tad dry but for a Monday night dinner, it was fine. Thanks guys!
KD
Kimberly Dilks
Nov 2, 2025
1.0
Ordered twice recently from this Chipotle. It used to be decent. First time we ordered through Door Dash and food arrived ice cold. We figured it was because of that and ordered again on the app to pick up ourselves. Again everything was cold. The cheese in the burrito wasn’t even melted. How long are they letting the food sit there? I think the health department needs to be notified because it’s food poisoning waiting to happen. Won’t eat here again.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Royersford?
Chipotle Mexican Grill in Royersford is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Royersford, PA?
It is located at 70 Buckwalter Rd, Montgomery, Royersford, PA 19468, USA.
How can I contact Chipotle Mexican Grill in Royersford for inquiries or orders?
You can call them at +1 484-931-1835 or email PA.4294.Royersford@chipotle.com.
Is it possible to order online from Chipotle Mexican Grill at this location?
Yes, you can order online at https://order.chipotle.com/.
What type of cuisine does Chipotle Mexican Grill in Royersford serve?
They serve Mexican cuisine, specializing in fast food Mexican meals.
Does Chipotle Mexican Grill in Royersford have a social media presence?
Yes, they have a Facebook page at https://www.facebook.com/177143945485316 and a Twitter handle @ChipotleTweets.
What nearby dining options can I visit around Chipotle Mexican Grill in Royersford?
Nearby dining options include Palermo's Pizza (Italian), Han Dynasty Royersford (Chinese), Texas Roadhouse (American steakhouse), Wendy's (fast food burgers), and Rita's Italian Ice and Frozen Custard (ice cream and bakery).
Are there any nearby shops or service providers close to Chipotle Mexican Grill in Royersford?
Yes, nearby shops and services include Sweet Ashley's Chocolate (candy and gifts), Norman's Hallmark Shop (gifts and stationery), Pet Valu (pet supplies), Signarama Limerick (sign making and printing), and The UPS Store 5082 (shipping and printing).
What fitness or wellness centers are located near Chipotle Mexican Grill in Royersford?
Nearby wellness and fitness centers include Action Karate Royersford (martial arts), Braun Physical Therapy, Tap N Burn Royersford (gym and dance school), and Beacon of Life Chiropractic.
How can I use nearby businesses to plan my visit to Chipotle Mexican Grill in Royersford?
You can combine your visit with nearby attractions like Sweet Ashley's Chocolate for desserts, do some gift shopping at Norman's Hallmark, or plan a workout session at Tap N Burn Royersford before or after your meal at Chipotle.