Panera Bread

3.9
444 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Ross Township is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
7217 McKnight Road, Ross Township, PA
15237, United States

Hours

Reviews

3.9
444 reviews
5 stars
223
4 stars
86
3 stars
60
2 stars
27
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, unhelpful staff, and poor communication regarding orders.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, particularly the bathrooms and dining areas.

Food Quality

Feedback indicated a decline in food quality and portion sizes, with some customers receiving incorrect or unsatisfactory meals.

Pricing Concerns

Many customers felt that the prices were too high for the quality and quantity of food provided.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • AK
    Ashley Komora
    6 days ago
    1.0
    Ordered at 730 . The girls that were behind the back making the dishes were goofing off and laughing not doing their job! My salad had no apples in it I said light on the dressing and they gave a lot and there was hardly no salad.! I wasn't given my child's hot tea cup . It was almost 8 when we got our order! There was no line and it wasn't busy at all. We we told at 755 we had 5 mins to eat! When panera closes at 9pm and the kitchen closes at 8pm. After a long day . Working 2 jobs and trying to have a nice relaxing dinner .my kids and I were rushed! My poor son had to leave still eating his sandwich holding in his hand when we left out the door! For the cost of the food and the amount given and poor service not worth going here.
  • DW
    daniel welch
    Oct 19, 2025
    1.0
    I ordered two soup bowls of brownie and two muffin tops I got my soup bowls but the people behind the counter serving soup and sandwiches are too busy to tell you that you pick your pastries up at the other counter. They need to put a sign where they serve the soups at if you have pastries you got to go to the other counter to pick them up. That's kind of like common sense for people that don't go to your place that much it would be nice to let people know that.
  • DO
    Diane Osterwise
    Oct 9, 2025
    2.0
    Really mad. Because I know they run out of bagels mid day, I ordered early on their app and saw they had the kind I wanted. So I put an order in to pick up at 6:00 p.m. I arrived at the store exactly at 6:00 p.m. and walked in and guess what - they are out of plain bagels. When I asked why I wasn't contacted and why they didn't fill my order at 3:00 when the app said they had bagels, they claimed they had computer problems. My biggest issue with this is that they didn't contact me to let me know that they couldn't fulfill my order. It happened to be on my way home, but they didn't know that. What if I drove out of my way just for those bagels? Customer service is non-existent these days.
  • MG
    Mike Good
    Oct 9, 2025
    2.0
    Removed pickup shelf now I gotta wait in line for my order??
  • AH
    Alicia Henderson
    Oct 4, 2025
    3.0
    Can you tell me what happened with the salad dressing you're using 1 oz cups and you're not even filling it up you're charging $13 a salad give me some dressing

Frequently Asked Questions About Panera Bread

Does Panera Bread in Ross Township accept reservations?

No, Panera Bread Ross Township does not accept reservations.

What are the operating hours for Panera Bread in Ross Township?

Panera Bread Ross Township is open from 6:00 AM to 8:00 PM Monday through Friday, and from 6:30 AM to 8:00 PM on weekends.