Panera Bread

Reviews

• PP

  Paul Posey

  5 days ago
  5.0
  Since moving from Allentown to Reading in march I have visited this location three times. Twice through the drive through and once through the lobby. The lobby experience was not bad, they didn't have avocados so I had to get a different sandwich. Both interactions at the drive through were good. The food, where pricy, 13 for a full sandwich is high, but the quality and service are good. I like the broad range of food on the menu and will be returning.
• DS

  David Shade

  Mar 27, 2026
  1.0
  Asked for soup. Said they were all out...
• BA

  Brian Adams

  Feb 8, 2026
  1.0
  Worst Panera experience, ever.. Went in for dinner at 6:30 and they were out of all breads, and bagels except an everything bagel and a sun-dried tomatoe bread. Didn’t even have banquets for your soup. They blamed it on being Super Bowl Sunday…. That crowds rushed for all their goods early in the day 🤣🤣🤣🤣 The guy working the register; acted confused on my friend and I ordering a plain turkey and cheese sandwhich and a plain ham and cheese. We ended up paying 15.80 for a half of a sandwhich, an a small cup of soup and a small drink. The container that housed all the pepper packets. Someone poured lemonade in it so I wasn’t able to access pepper for my soup and when I brought it to their attention, they stood they confused, wondering how it happened and didn’t even get more pepper but even more confusing thing is on the bill. It doesn’t say choose two . . I was charged $5.90 for a half a sandwich and $5.40 for a small cup of soup and then $3.50 for a small drink.
• ES

  Elizabeth Stark

  Jan 30, 2026
  1.0
  I used to like it here. I have found hair in my food twice now on two separate occasions. I will not be returning
• EA

  Elizabeth Aragon

  Jan 13, 2026
  2.0
  I usually don’t leave reviews, but this experience really disappointed me. As soon as I sat down to wait for my order, I overheard two employees talking about it. One of them said, “They ordered it late so they aren’t going to get everything, don’t worry about it,” (Ordered 30 minutes before closing) and another employee joked, “Um, what are olives?” Sure enough, my order was missing items I paid for. The olives were left out, and both salads were missing their dressing entirely. This was especially frustrating considering I also left a tip. I understand that things can get busy, but overhearing staff openly dismissing an order and then receiving incomplete food doesn’t feel acceptable or respectful. I expect better communication and care, especially when customers are paying full price and tipping

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