Wingstop

2.8
191 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Reading N. 5th St. Hwy. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
3240 N. Fifth Street Hwy, Ste 3258, Reading, PA
19605, United States

Hours

Reviews

2.8
191 reviews
5 stars
61
4 stars
15
3 stars
14
2 stars
19
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and long wait times.

Food Quality

Food quality is inconsistent; while some customers enjoyed the wings and flavors, others complained about undercooked or poorly prepared items.

Wait Times

Long wait times are a common complaint, with many customers experiencing delays in receiving their orders, both in-store and for online pickups.

Cleanliness

Concerns about cleanliness were noted, with some customers reporting dirty tables and unsanitary conditions.

Management

The management received mixed feedback; some customers appreciated the attentiveness of the manager, while others criticized the lack of organization and oversight.
  • VM
    Vianca Morales
    Jan 3, 2026
    5.0
    The manager there is awesome, Very polite and has great customer service. #1 WingStop in Berks County. Also forgot to mention very clean and organize location.
  • KG
    Keith GFX
    Dec 13, 2025
    1.0
    No one even came to the registered to take my order. I ended up walking out
  • TW
    Tim Whalen
    Dec 9, 2025
    5.0
    Manager was very accommodating.
  • AE
    Alli Embert
    Dec 7, 2025
    5.0
    Food was delicious! But even better was the customer service! Mike hooked us up and made our first time trying Wingstop great! Cannot express how much we appreciated Mike for his kindness and guidance as first timers!
  • CH
    C H
    Nov 26, 2025
    1.0
    We usually order from the Wingstop in Shillington PA and have no issues, however we were close to 5th street today so decided to pick up from there. We ordered 30 bone-in wings and were really disappointed. They weren’t cooked, slimy, skin was raw like in texture, insides still pink. Wings should be crispy and thoroughly cooked. We got home and I had to cook them in the air fryer to make them “safe”. Sauce also wasn’t up to par. Really a bad experience. Not sure if locations vary that much but would NOT recommend the location on 5th street in Reading PA.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.