Wendy's

3.3
1357 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
930 Lancaster Avenue, Reading, PA
19607, United States

Hours

Reviews

3.3
1,357 reviews
5 stars
471
4 stars
234
3 stars
226
2 stars
111
1 star
315

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, stale, or reheated food, with some expressing concerns about food safety.

Service Issues

Many reviews highlighted rude and unprofessional staff, long wait times, and frequent order mistakes.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor overall cleanliness.

Management Concerns

Customers expressed dissatisfaction with management's oversight, citing a lack of accountability and poor employee training.
  • YA
    Yazmin Acevedo
    Dec 5, 2025
    1.0
    They nasty they sell left overs. I just ordered two biggie bags and they sold me reheated food from last nights, the they had a face at the window! Never again I’m ordering from here!!!
  • SF
    Sonna fells
    Nov 25, 2025
    1.0
    Just experienced another rude employee at the drive thru.Her attitude was very unprofessional from the time I ordered up until I got to the window. I have some advice, Wendy's managers, try hiring people that are pleasant to the customers.
  • LL
    Lynn
    Nov 1, 2025
    3.0
    I honestly want to bring this to their attention because I think it is important. The chicken on your salads should be cold or warm when I got the salad the temperature of the chicken was concerning. For the chicken to be slightly warm means that it might have been in the temperature danger zone for a little too long. I did not eat any of the chicken for fear of that. Just make sure that you are leaving your salads in a cool place before you put it in a bag. If it's a doordash order I'd wait until the doordasher is there to pick up the order to take the salad out and put it in a bag. I just don't want to see anyone getting sick over such a simple mistake.
  • LC
    Leoni Choy
    Oct 28, 2025
    1.0
    Food was cold and stale. the workers did not utter a single greeting, only offering one word responses in the most monotone voice imaginable. no manners what so ever. miserable environment and terrible food
  • CT
    Claribel Trizarri
    Oct 7, 2025
    2.0
    Don’t expect to order a baked potato, they literally do not restock it. I come to this location every now and then and the story remains the same, just like today “let me check, we don’t have any” exactly.

Frequently Asked Questions About Wendy's

Is Lancaster Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 930 Lancaster Avenue, Reading, PA?

The drive-thru at this Wendy's is open daily from 10:00 AM to 1:00 AM.