Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported receiving cold, stale, or improperly prepared food, including raw chicken and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Staff Behavior
Feedback indicated unprofessional behavior from staff, including cursing, smoking, and lack of attention to customers.
Management Concerns
Customers expressed concerns about the lack of effective management and oversight, leading to ongoing issues with service and food quality.
LL
Lynn
Nov 1, 2025
3.0
I honestly want to bring this to their attention because I think it is important. The chicken on your salads should be cold or warm when I got the salad the temperature of the chicken was concerning. For the chicken to be slightly warm means that it might have been in the temperature danger zone for a little too long. I did not eat any of the chicken for fear of that. Just make sure that you are leaving your salads in a cool place before you put it in a bag. If it's a doordash order I'd wait until the doordasher is there to pick up the order to take the salad out and put it in a bag. I just don't want to see anyone getting sick over such a simple mistake.
LC
Leoni Choy
Oct 28, 2025
1.0
Food was cold and stale.
the workers did not utter a single greeting, only offering one word responses in the most monotone voice imaginable. no manners what so ever.
miserable environment and terrible food
JH
John Harris
Oct 8, 2025
5.0
Dave's Double with everything always hits the spot... Best fast food hamburger anywhere!
CT
Claribel Trizarri
Oct 7, 2025
2.0
Don’t expect to order a baked potato, they literally do not restock it. I come to this location every now and then and the story remains the same, just like today “let me check, we don’t have any” exactly.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Reading, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Reading, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (610) 775-3020.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lancaster Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Reading, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 930 Lancaster Avenue, Reading, PA?
The drive-thru at this Wendy's is open daily from 10:00 AM to 1:00 AM.
Is the Wendy's at 930 Lancaster Avenue in Reading, PA open for dine-in and delivery?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.
Does the Wendy's at 930 Lancaster Avenue serve breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I place an order online or through an app for Wendy's at 930 Lancaster Avenue?
You can order via the Wendy's app or online at order.wendys.com by selecting this location.
Where can I find detailed menu, nutrition, and allergen information for Wendy's?
Menu and nutrition details are available on the Wendy's menu website and mobile app linked to this location.
How can I provide feedback or contact the Wendy's at 930 Lancaster Avenue?
You can contact their Customer Care team via the Contact page, call (610) 775-3020 directly, or complete their Customer Satisfaction Survey online.
Are there any nearby automotive services or dealerships close to this Wendy's?
Yes, nearby automotive options include Piazza Honda of Reading, BMW of Reading, Genesis Auto Sales & Service, and Reading Collision Center, which might be convenient for customers visiting the area.
What local spots can customers visit near Wendy's at 930 Lancaster Avenue?
Customers can check out nearby places such as Asian Spa for relaxation, The Little Brown Jug bar for drinks, and Dad & Son antique store for shopping before or after their meal.
Is there public transport or easy access for customers coming to this Wendy's from nearby locations?
While specific transit stations are not listed, the restaurant is located on Lancaster Avenue in Reading, PA, making it accessible to visitors and is close to popular automotive services, which can assist customers traveling by car.