Wendy's

3.6
1179 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Reading, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Reading, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
712 Penn Avenue, Reading, PA
19611, United States

Hours

Reviews

3.6
1,179 reviews
5 stars
435
4 stars
287
3 stars
176
2 stars
74
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inattentive staff, with many experiences of poor customer service and long wait times.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold items, poor taste, and even health concerns such as finding maggots in food.

Cleanliness

Several reviews pointed out cleanliness issues in the restaurant, including dirty dining areas and unsanitary conditions.

Mixed Experiences

While some customers had positive experiences with fast service and good food, these were overshadowed by the majority of negative feedback.
  • MR
    Miguel Rodriguez
    Jan 3, 2026
    5.0
    My mother and I stopped by this Wendy's because it's the closest to the house and man I tell you Ashley is doing a great job on running the place the store has a great atmosphere and great service I recomend it.
  • CD
    Coretta D
    Dec 10, 2025
    3.0
    It was just OK..nothing to get excited about. That freestyle machine needs a serious cleaning bc my coke zero was nasty...I can't even describe the taste, but it wasn't a cola product. My baked potato 🥔 was good & it the dining room wasn't packed, which was nice.
  • AS
    Alejandro Serrata
    Nov 28, 2025
    1.0
    This Wendy has no respect or attention. You arrive and they leave you there like an idiot and don't say a word or anything. They always have a blank, bored expression.
  • DA
    Dana Abruscato
    Nov 14, 2025
    1.0
    They really play too damn much. I ordered a Dave's double they gave me a double cheeseburger with bacon on it. I do not eat pork! Disrespectful
  • JC
    Joey castillo
    Oct 31, 2025
    1.0
    I'm not one to go out and eat fast food everyday but when I'm in the mood once in awhile and I would like a number seven breakfast baconator.... How I get served A breakfast sandwich with no bacon. Make that make sense.... Then when you drive up to the window no smile no good morning nothing. It's always something with Wendy's they're always missing something and never fails I definitely need to stay away from fast food. I'm definitely not going back definitely don't trust spit in my food. Very disappointed.

Frequently Asked Questions About Wendy's

Is West Penn Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 712 Penn Avenue, Reading, PA?

The drive-through is open daily from 7:00 AM to 1:00 AM.