At Wendy’s in Reading, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Reading, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported rude and inattentive staff, with many experiences highlighting poor customer service and long wait times.
Order Accuracy
A significant number of reviews mentioned incorrect orders being received, with customers frequently receiving the wrong items or missing components.
Food Quality
Several customers expressed dissatisfaction with the food quality, citing cold meals, poorly prepared items, and concerns about freshness.
Cleanliness
While some customers noted cleanliness, many others reported unsanitary conditions, including issues with food contamination.
Management Issues
Multiple reviews pointed to poor management practices, including lack of accountability and inadequate staff training.
DA
Dana Abruscato
Nov 14, 2025
1.0
They really play too damn much. I ordered a Dave's double they gave me a double cheeseburger with bacon on it. I do not eat pork! Disrespectful
JC
Joey castillo
Oct 31, 2025
1.0
I'm not one to go out and eat fast food everyday but when I'm in the mood once in awhile and I would like a number seven breakfast baconator.... How I get served A breakfast sandwich with no bacon. Make that make sense.... Then when you drive up to the window no smile no good morning nothing. It's always something with Wendy's they're always missing something and never fails I definitely need to stay away from fast food. I'm definitely not going back definitely don't trust spit in my food. Very disappointed.
VA
Vladimir Aragon
Oct 22, 2025
4.0
They're fast and friendly
WD
Wilkin Diaz
Oct 19, 2025
1.0
Cold food, extremely rude employees, Terrible service during the night shift it’s just appalling how ALL the Wendy’s restaurants in Berks county are terrible at this point
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Reading, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Reading, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (610) 372-8905.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does West Penn Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Reading, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 712 Penn Avenue, Reading, PA?
The drive-through is open daily from 7:00 AM to 1:00 AM.
Does this Wendy's location offer delivery and takeout services?
Yes, Wendy's at this location offers delivery and takeout options, including drive-through and dine-in services.
Is Wendy's on West Penn Avenue in Reading, PA currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Where can I place an order online for Wendy's at this location?
You can order online through the Wendy's app or their website at https://order.wendys.com.
What payment methods are accepted at Wendy's on 712 Penn Avenue?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this location serves breakfast, lunch, and dinner with a variety of menu items including breakfast combos and classic sandwiches.
How can I contact the Wendy's at 712 Penn Avenue for questions or feedback?
You can call (610) 372-8905, reach Customer Care via their website contact page, or participate in Wendy's Customer Satisfaction Survey online.
Are there any notable nearby places where I can shop or relax before or after visiting Wendy's?
Yes, nearby you can visit Betsey's Boutique Shop for clothing and gifts, Rise Up Nutrition cafe for coffee, and The Barley Mow bar and restaurant for drinks.
What nearby beauty and grooming services are available close to Wendy's at 712 Penn Avenue?
Fine Linez Barbershop and Drama Hair Studio offer barber and beauty salon services nearby, along with Grace & Grit Beyond Beauty for wigs and spa treatments.
Are there places for entertainment or nightlife near Wendy's at this location?
Yes, nearby options include The Bar Cart pub, A Light in the Attic Modern Speakeasy, and Winnie Tea Bar for bubble tea and smoothies.