Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and dismissive behavior from staff, including managers, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and a lack of attention to detail in fulfilling requests.
Wait Times
Customers frequently complained about excessively long wait times both in the drive-thru and inside the restaurant, often with little to no acknowledgment from staff.
Food Quality
Several reviews mentioned cold, poorly prepared food, with complaints about items being overcooked or not fresh.
Cleanliness
The restaurant was often described as dirty, with unclean tables, floors, and overall unsanitary conditions.
JJ
Jabari
Nov 4, 2025
1.0
Another fast food restaurant that jus doesn't meet the expectations. Horrible and disrespectful services on the night shift. The manager girl that looks like a boy and the young girl that worked the night shift on Sunday November 2nd. Jus disgusting behavior. Laughing in our faces as they take they're time and give us literally food cold to the touch. And give us attitude for calling it out. But no problem getting my refund.
CS
Chipper Starling
Oct 9, 2025
1.0
Manager was rude, staff was rude, gave my door dash order to a random person and refused to remake it.
LB
Lynda Berrios
Aug 2, 2025
1.0
I visited the Fifth Street Highway today (a Saturday ) and was prepared for it to be a bit busy, so I waited patiently in the drive-thru line. However, when I pulled up to the speaker, it took a while before anyone acknowledged me. When the employee finally came on, their tone was noticeably rude and dismissive. I hadn’t even finished giving my order before I decided to just leave. I understand being short-staffed or having a busy shift, but basic courtesy goes a long way.
JS
Jess Schotter
Jul 13, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
Among chaos, Wendy’s delivered Hot, fresh, and fast, exactly what we needed
SR
sherry Rodriguez
Jul 8, 2025
1.0
The service is trouble.The person was not friendly andI was being ignored at the drive thru.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Reading, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Reading, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (610) 921-0884.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5th Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Reading, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru operating hours at Wendy's on 3225 N Fifth Street Hwy, Reading, PA?
The drive-thru is open from 7:00 AM to 1:00 AM every day of the week.
Is this Wendy's location currently open?
Yes, this Wendy's at 3225 N Fifth Street Hwy, Reading, PA is open and committed to serving quality food daily.
Does this Wendy's offer breakfast, lunch, and dinner?
Yes, they serve breakfast, lunch, and dinner.
Can I order Wendy's food for delivery near this location?
Yes, delivery is available where offered. Check availability via the Wendy’s app or https://order.wendys.com by entering your delivery address.
What payment methods does Wendy's accept at this location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 3225 N Fifth Street Hwy for questions or feedback?
You can call them directly at (610) 921-0884 or reach customer care via live chat or phone at 888-624-8140. Feedback can also be submitted through their customer satisfaction survey online.
Are there nearby fast food options if I am around Wendy's at 3225 N Fifth Street Hwy?
Yes, nearby fast food restaurants include McDonald's and Arby's, offering alternatives if you wish to compare or try different menus.
What medical facilities are near Wendy's on N Fifth Street Hwy for emergencies or appointments?
Nearby medical centers include Concentra Urgent Care and Worknet Occupational Medicine, which could be convenient if you need care before or after your visit to Wendy's.
Are there any nearby entertainment or dessert spots close to Wendy's in Reading, PA?
Yes, Carvel Ice Cream 5th St. Highway, an ice cream shop and bakery, is nearby for a sweet treat before or after your meal at Wendy's.
Does this Wendy's have a drive-thru and dining options?
Yes, this location offers drive-thru service as well as dine-in options for your convenience.