Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, with several instances of employees arguing with customers or showing indifference.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and improper food handling practices.
Service Speed
A significant number of reviews mentioned long wait times in both drive-thru and dine-in, with some customers waiting over 30 minutes for their orders.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold meals and poorly prepared items.
ZR
Zack Rink
Jan 5, 2026
5.0
Service was excellent who was excellent
MR
Ma Rivera
Dec 27, 2025
1.0
Ordered plain burgers for our kids (1pm on 12/27/25) meat and bread only — and they were made incorrectly with cheese. When my husband politely pointed it out, the cashier argued with him, saying “Didn’t you say no pickles and ketchup?” instead of fixing the mistake.
There was no apology, no courtesy, and a clear attitude problem. We were told to pull up and wait, which was fine, but when the food was handed to us, the employee walked away without saying anything — even after my husband said, “Thank you, have a good day.”
The issues didn’t stop there. Our fries were less than half full, and the replacement burgers were returned with grease all over the outside of the paper, making the bags messy and unpleasant to handle.
I’ve had good experiences at this location before, which makes today’s visit especially frustrating. This level of service is unacceptable and this employee needs serious retraining in both customer service and basic food handling.
MG
m g
Dec 22, 2025
1.0
They close early and accept online orders so you get there and can’t get your food. This is the second time this happened. Never go here
JJ
Joan's
Dec 9, 2025
3.0
Food is good but sometimes not hot! And the attitudes of the employees when ordering through drive thru what happened to great customer service these days! All you get is what you want anything else etc!! The unfriendly interaction is unacceptable and needs a class on how to do customer service!!!
BF
Brooklyn Florencani
Dec 3, 2025
1.0
Do not go there through drive thru I waited 25 mins in line with 2 cars in front of me and I still not there. If it wasn't because my break almost over I wouldn't be here. Horrible you wait that time at a resturant for a real meal