Wendy's

3.3
1067 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2717 N. Meridan Blvd., Reading, PA
19610, United States

Hours

Reviews

3.3
1,067 reviews
5 stars
361
4 stars
200
3 stars
142
2 stars
89
1 star
275

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of employees arguing with customers or showing indifference.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and improper food handling practices.

Service Speed

A significant number of reviews mentioned long wait times in both drive-thru and dine-in, with some customers waiting over 30 minutes for their orders.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold meals and poorly prepared items.
  • ZR
    Zack Rink
    Jan 5, 2026
    5.0
    Service was excellent who was excellent
  • MR
    Ma Rivera
    Dec 27, 2025
    1.0
    Ordered plain burgers for our kids (1pm on 12/27/25) meat and bread only — and they were made incorrectly with cheese. When my husband politely pointed it out, the cashier argued with him, saying “Didn’t you say no pickles and ketchup?” instead of fixing the mistake. There was no apology, no courtesy, and a clear attitude problem. We were told to pull up and wait, which was fine, but when the food was handed to us, the employee walked away without saying anything — even after my husband said, “Thank you, have a good day.” The issues didn’t stop there. Our fries were less than half full, and the replacement burgers were returned with grease all over the outside of the paper, making the bags messy and unpleasant to handle. I’ve had good experiences at this location before, which makes today’s visit especially frustrating. This level of service is unacceptable and this employee needs serious retraining in both customer service and basic food handling.
  • MG
    m g
    Dec 22, 2025
    1.0
    They close early and accept online orders so you get there and can’t get your food. This is the second time this happened. Never go here
  • JJ
    Joan's
    Dec 9, 2025
    3.0
    Food is good but sometimes not hot! And the attitudes of the employees when ordering through drive thru what happened to great customer service these days! All you get is what you want anything else etc!! The unfriendly interaction is unacceptable and needs a class on how to do customer service!!!
  • BF
    Brooklyn Florencani
    Dec 3, 2025
    1.0
    Do not go there through drive thru I waited 25 mins in line with 2 cars in front of me and I still not there. If it wasn't because my break almost over I wouldn't be here. Horrible you wait that time at a resturant for a real meal

Frequently Asked Questions About Wendy's

Is Reading Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Reading, PA?

The drive-thru at Wendy's is open daily from 10:00 AM to 12:00 AM.