Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.
Employee Conduct
Many reviews highlighted rude and unprofessional behavior from staff, including yelling at customers and inappropriate interactions.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and improper food handling practices.
Food Quality
Customers frequently complained about cold or poorly prepared food, with some experiencing food that made them ill.
Management Problems
There were mentions of poor management and lack of oversight, contributing to the overall negative experiences reported.
EO
Elsie Ortiz
Nov 11, 2025
5.0
Estaba de visita en Pennsylvania (resido en PR), hicimos una orden por servi-carro y cometimos un error (debido al idiomama), pero vino el Gerente quien fue muy amable con nosotras y con la empleada y supo manejar la confusión. El menú es muy variado y fresco, delicioso.
AC
Angel Camacho
Nov 2, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
I had an amazing experience thanks to Dwayne! From the moment we approached him, he greeted us with a big smile that instantly brightened my stressful day. He took our order like a true professional — polite, efficient, and incredibly attentive. You can tell he genuinely cares about the customers and takes pride in his work. Honestly, if anyone deserves a promotion, it’s Dwayne. With his attitude and dedication, this restaurant will continue to thrive. Outstanding service!
EH
E Hernandez
Oct 24, 2025
2.0
Dine in was closed at 8pm when the sign says 10pm on a Friday.
TW
Tengxiang Wang
Oct 10, 2025
1.0
When I requested for hot coffee, I was given iced coffee. When I requested one sugar and one milk regular, they poured 10 sugars into my coffee. What is wrong with this world?
NN
Nidulfa
Aug 26, 2025
2.0
Usually rude employees, they always seem to be annoyed. Their system might be slow as they need you to always “hold on” and aren’t able to follow when taking your simple order. One time the guy was literally yelling at me so I just drove off. Not paying to get yelled at. Your food isn’t that amazing that after a long work day I endure getting yelled at for no reason by your employees. Learn to be nice and management: fix whatever is making them so extraordinarily annoyed!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Reading, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Reading, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (610) 736-3266.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Reading Wendy’s serve breakfast?
Yes, this Wendy’s location in Reading, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Reading, PA?
The drive-thru at Wendy's is open daily from 10:00 AM to 12:00 AM.
Is Wendy's in Reading, PA currently open?
Yes, Wendy's in Reading, PA is currently open and serving customers.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's offers delivery and takeout services at this location.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Does Wendy's in Reading serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
How can I provide feedback or contact Wendy's Reading location?
You can call (610) 736-3266, reach out via Live Chat on the Wendy's Contact page, or fill out the Wendy's Customer Satisfaction Survey online.
Are there any nearby dining options around Wendy's in Reading?
Yes, nearby dining options include honeygrow (noodles and salads), MOD Pizza, Pasqually's Pizza & Wings, Olive Garden, and Chili's Grill & Bar.
What entertainment options are near Wendy's Reading location?
You can visit Chuck E. Cheese's arcade and arts & entertainment center, which is close to Wendy's.
Are there convenient stores or services near Wendy's in Reading?
Yes, nearby conveniences include Wawa gas station and convenience store, PNC ATM, Office Depot, and Weis Markets grocery store.