Wendy's

3.3
1059 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2717 N. Meridan Blvd., Reading, PA
19610, United States

Hours

Reviews

3.3
1,059 reviews
5 stars
358
4 stars
199
3 stars
141
2 stars
89
1 star
272

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration.

Employee Conduct

Many reviews highlighted rude and unprofessional behavior from staff, including yelling at customers and inappropriate interactions.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and improper food handling practices.

Food Quality

Customers frequently complained about cold or poorly prepared food, with some experiencing food that made them ill.

Management Problems

There were mentions of poor management and lack of oversight, contributing to the overall negative experiences reported.
  • EO
    Elsie Ortiz
    Nov 11, 2025
    5.0
    Estaba de visita en Pennsylvania (resido en PR), hicimos una orden por servi-carro y cometimos un error (debido al idiomama), pero vino el Gerente quien fue muy amable con nosotras y con la empleada y supo manejar la confusión. El menú es muy variado y fresco, delicioso.
  • AC
    Angel Camacho
    Nov 2, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ I had an amazing experience thanks to Dwayne! From the moment we approached him, he greeted us with a big smile that instantly brightened my stressful day. He took our order like a true professional — polite, efficient, and incredibly attentive. You can tell he genuinely cares about the customers and takes pride in his work. Honestly, if anyone deserves a promotion, it’s Dwayne. With his attitude and dedication, this restaurant will continue to thrive. Outstanding service!
  • EH
    E Hernandez
    Oct 24, 2025
    2.0
    Dine in was closed at 8pm when the sign says 10pm on a Friday.
  • TW
    Tengxiang Wang
    Oct 10, 2025
    1.0
    When I requested for hot coffee, I was given iced coffee. When I requested one sugar and one milk regular, they poured 10 sugars into my coffee. What is wrong with this world?
  • NN
    Nidulfa
    Aug 26, 2025
    2.0
    Usually rude employees, they always seem to be annoyed. Their system might be slow as they need you to always “hold on” and aren’t able to follow when taking your simple order. One time the guy was literally yelling at me so I just drove off. Not paying to get yelled at. Your food isn’t that amazing that after a long work day I endure getting yelled at for no reason by your employees. Learn to be nice and management: fix whatever is making them so extraordinarily annoyed!

Frequently Asked Questions About Wendy's

Is Reading Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.