Taco Bell

3.9
1641 reviews
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Business Details

402 Madison Ave., Reading, PA
19605, United States
(610) 939-8390
https://locations.tacobell.com/pa/reading/402-madison-ave-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 402 Madison Ave. in Reading. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
402 Madison Ave., Reading, PA
19605, United States

Hours

Reviews

3.9
1,641 reviews
5 stars
773
4 stars
351
3 stars
220
2 stars
92
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times both in-store and at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Several customers experienced rude or dismissive behavior from staff, impacting their overall experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold, soggy, or poorly prepared food.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and kitchens.
  • TT
    TechSupportx86
    Nov 11, 2025
    5.0
    Always good and hot, friendly staff always day or night. Order is always correct.
  • DS
    David Schoch
    Nov 5, 2025
    3.0
    Since they put in the kiosks to order there is very little customer service anymore. The staff don't pay attention to the counter or greet customers. If you are a delivery driver be prepared to wait 2 to 5 minutes for staff to recognize the fact that you are there and most orders are not ready when you get there.
  • MM
    Mark M
    Oct 26, 2025
    1.0
    HOW MANY more times does this location need to be complained about before something is done??? This is, beyond a doubt, the absolute slowest fast food restaurant! I placed my order on the app. When I went to pick it up, there were maybe five people at most working behind the counter. Two people were prepping the food, one person was attempting to do headset/drive-through AND front counter, and the other two were just kind of walking around doing nothing! This place either needs more employees, or needs to be shut down! They do not have the manpower to efficiently run that location!
  • MJ
    mailys jayne
    Oct 9, 2025
    1.0
    Stephanie was rude and doesn’t deserve to work here. Wasn’t helpful at all. Her attitude was nasty and messed my order up numerous of times.
  • JD
    Jacqueline Flete Domenech
    Oct 8, 2025
    1.0
    Visited Taco bell when coming out of town and visited via drive thru before closing time. I was not aware of the hours and the lady on the drive thru said “ well hurry up because we are closing in 5 minutes” . I felt disrespected, I understand hours of operation but the tone and what she said I did not like. Her name on the receipt says Dalia Espino. When she handed over the meal she was extremely rude and dismissive.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Madison Ave in Reading, PA?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

What types of payment does Taco Bell at 402 Madison Ave accept?

They accept American Express, Cash, Discover, MasterCard, and Visa.