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Taco Bell

3.7
(1000 reviews)

Business Details

402 Madison Ave., Reading, PA
19605, United States
(610) 939-8390
https://locations.tacobell.com/pa/reading/402-madison-ave-.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 402 Madison Ave. in Reading. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
402 Madison Ave., Reading, PA
19605, United States

Hours

Reviews

3.7
1,000 reviews
5 stars
452
4 stars
190
3 stars
130
2 stars
61
1 star
167

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Service Quality

Feedback indicates a mix of friendly and rude service, with some staff being attentive while others were unprofessional or dismissive.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Speed of Service

Customers frequently complained about slow service, especially during peak hours and with mobile orders.

Food Quality

While some customers enjoyed the food, others reported it being cold, poorly prepared, or lacking in ingredients.
  • EE
    Emmy
    3 days ago
    4.0
    They have never managed to get my order right, but the employees are polite.
  • AG
    Antonia Guerra
    Feb 15, 2026
    1.0
    I got food poisoning from this place. had to go to urgent care. I literally vomited the whole meal and had diarrhea all night couldn’t sleep. Food was cold. I will never buy from here!
  • TS
    Travis Sweigart
    Jan 8, 2026
    1.0
    I opened 2 of my soft tacos and there was a hair in each on. Then my cheesy double beef burrito had sour cream on it even though the wrapper has no sour hand written on it...
  • SM
    Steve Martin
    Jan 2, 2026
    2.0
    The person who brought out my food was friendly and took initiative. However, no one was at the register to take any possible orders. One order machine was out of order and the other one was being used. I waited for a while until a staff person even acknowledged me. I had to say, "I want to place an order," since she just asked what order I was waiting on. She took my order but never asked if it was for here or to go. Finally, it looks like they don't clean their toilets! 🤣
  • YM
    yanet martinez
    Dec 26, 2025
    1.0
    Shut this store down. Employees are unprofessional. My order is always wrong. I called to get an employee’s attention to tend to my brother who was waiting at the register for help the lady hung up and was rude. If you’re so unhappy at your job then leave!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Madison Ave in Reading, PA?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

What types of payment does Taco Bell at 402 Madison Ave accept?

They accept American Express, Cash, Discover, MasterCard, and Visa.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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