Taco Bell

3.8
1652 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 402 Madison Ave. in Reading. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
402 Madison Ave., Reading, PA
19605, United States

Hours

Reviews

3.8
1,652 reviews
5 stars
777
4 stars
351
3 stars
221
2 stars
95
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported unprofessional and rude behavior from staff, with many orders being incorrect or taking excessively long to prepare.

Food Quality

Several reviews mentioned cold, soggy, or poorly prepared food, with complaints about missing ingredients and overall dissatisfaction with the meals.

Cleanliness

Multiple customers noted that the restaurant was dirty, with unsanitary conditions reported in both the dining area and kitchen.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their helpfulness and noted that food was good and hot on occasion.
  • TS
    Travis Sweigart
    4 days ago
    1.0
    I opened 2 of my soft tacos and there was a hair in each on. Then my cheesy double beef burrito had sour cream on it even though the wrapper has no sour hand written on it...
  • SM
    Steve Martin
    Jan 2, 2026
    2.0
    The person who brought out my food was friendly and took initiative. However, no one was at the register to take any possible orders. One order machine was out of order and the other one was being used. I waited for a while until a staff person even acknowledged me. I had to say, "I want to place an order," since she just asked what order I was waiting on. She took my order but never asked if it was for here or to go. Finally, it looks like they don't clean their toilets! 🤣
  • YM
    yanet martinez
    Dec 26, 2025
    1.0
    Shut this store down. Employees are unprofessional. My order is always wrong. I called to get an employee’s attention to tend to my brother who was waiting at the register for help the lady hung up and was rude. If you’re so unhappy at your job then leave!
  • RS
    Ross Stafford
    Dec 7, 2025
    1.0
    Don’t order here. Especially off of apps for delivery. My dasher has been waiting there over 30 minutes for my order. I feel bad for the guy he’s losing money because a fast food restaurant can’t put together orders in a timely manner.
  • TE
    tabitha eckert
    Dec 2, 2025
    2.0
    Hard to understand speaker system, the employees talking dont seem friendly. Don't make the food how you order, or give you the correct items ordered. Worth the drive to Hamburg to get better food and service

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Madison Ave in Reading, PA?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

What types of payment does Taco Bell at 402 Madison Ave accept?

They accept American Express, Cash, Discover, MasterCard, and Visa.