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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Reading, PA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4515 Perkiomen Avenue for the ultimate SONIC experience!
Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration and disappointment.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and low-quality ingredients.
Staff Training
There were numerous mentions of untrained or poorly managed staff, resulting in rude behavior and lack of attention to customer needs.
Inconsistent Experience
The location was described as hit or miss, with some customers experiencing good service while others faced significant delays and errors.
DG
Daniel Gregor
5 days ago
3.0
I ordered for 2 today around 2:00 pm with an extra beef patty on the side for a dog with me. They did not give me the patty originally, and I was forced, after patiently waiting until after my guest and I were done eating, to again request the food I paid for.
NA
Natashakayla Agosto
Jan 1, 2026
1.0
Customer service is horrible. It’s always short staffed, which is understandable, but closing things early when you close at 12am is not okay.
Employees rush service, drive thru is the only place they WANT to take orders. After having a HORRIBLE experience, I asked for a refund & was told they can’t give refunds. After refusing to move my car for 10 mins, I finally got a refund. Close down your store and RETRAIN EVERYONE!
NC
Nicholas Conte
Nov 30, 2025
1.0
Used the app to order ahead still had to wait twenty minutes to get our order. All we ordered was drinks. They weren't made correctly. On top of the poor service, it is a very unfriendly place to visit. If the customer is a burden to the employees you should just close
PS
Paul Schwenger
Nov 29, 2025
5.0
They only took drive through and app orders, but the food was surprisingly great and the drinks are always good.
WH
Wayne Henry
Nov 23, 2025
1.0
We decided to go to Sonic and pulled into the parking spot. Waited about 5 minutes before we were told that they were only doing drive thru. After getting into the drive thru lane it took us 10 minutes before we were able to place our order. Another 5 minutes to take the order. At the drive thru window it was another 20 minutes for our food to be ready. Never going back to this location again