Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Reading is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
725 reviews
5 stars
365
4 stars
182
3 stars
43
2 stars
58
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and rude staff interactions, leading to a frustrating dining experience.
Food Quality
Many reviews highlighted a decline in food quality, with complaints about bland flavors, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and food debris, which detracted from their overall experience.
Pricing Concerns
Customers expressed dissatisfaction with the high prices relative to the quality and quantity of food received, feeling it was not worth the cost.
Positive Experiences
Despite the negative feedback, some customers enjoyed the food and appreciated friendly staff, indicating that experiences can vary.
- MDMarcus DubreuilNov 9, 20251.0Ordered a Chipotle chicken avocado sandwich and it had....nothing on it. There is no way to dispute the order in the Panera app so my only choice is to leave a review.
- DSDaniel SickingerSep 20, 20251.0Stopped in for a breakfast sandwich, waited for 20 minutes for take out and was told they had no eggs. Got a refund and left with nothing. Complete waste of time. Just go elsewhere, you'll be happier. *edit My wife ordered a bacon egg and cheese croissant, it came with no bacon and an anemic amount of egg. No thanks Panera. Not coming back.
- KSKyle SeidelSep 9, 20255.0Bread Bowls are the best
- SPSrinivas PithaniAug 31, 20251.0First bad experience with panera. This branch cannot handle rush. Waste of time to come all over to this place with fuel and wasting time to find out that order will take 1 hr to complete and in the end food was not properly made. May need to avoid this branch on weekends in this area and might have to find other restaurants to save time and get quality food
- LLLUIZAAug 18, 20251.0I usually visit different Panera Bread locations, but I have never experienced such terrible service before. I ordered a coffee and waited 20 minutes just for my cup. They weren’t even busy like other Panera Bread locations. When I went to the counter to ask about my cup, one woman who was just standing around yelled at me to wait at the pickup area. Ok, I waited there for about 15 minutes more. Then I asked if I could just take a cup, since they were right in front of me, but another woman yelled at me again to wait. She wouldn’t let me take a cup and suddenly started asking me for my name — for no reason. Finally, she handed me a cup, but it fell on the floor. Instead of replacing it right away, she tried to give me the dirty cup. When I asked her to change it, she did, but rolled her eyes and said “Oh Jesus, Jesus” the whole time. It was such an unpleasant visit, as if I was the one bothering them. Definitely not the Panera Bread standard.
Frequently Asked Questions About Panera Bread
Does Panera Bread at 2733 Papermill Rd accept reservations?
No, this Panera Bread location does not accept reservations.
What are the operating hours for Panera Bread in Reading, PA?
Panera Bread is open daily from 7:00 AM to 9:00 PM.
Can I get delivery or pick-up services at Panera Bread on Papermill Rd?
Yes, Panera Bread offers both delivery and pick-up services, including Rapid Pick-Up for quick grab-and-go orders.
Is there a drive-thru available at this Panera Bread location?
No, this location does not have a drive-thru service.
What types of meals are served at Panera Bread?
Panera Bread serves breakfast, lunch, brunch, and dinner.
What payment options can I use at Panera Bread Reading?
You can pay with American Express, Cash, Discover, MasterCard, and Visa at this location.
Does Panera Bread Reading offer Wi-Fi for customers?
Yes, customers can enjoy complimentary Wi-Fi at Panera Bread Reading.
What popular eateries are near Panera Bread at 2733 Papermill Rd for more dining options?
Nearby dining options include Chipotle Mexican Grill, Anthony’s Coal Fired Pizza & Wings, Masa Hibachi Sushi and Bar, Jersey Mike’s Subs, and Wendy’s.
What nearby shops and services can customers visit after dining at Panera Bread?
Customers can visit Men’s Wearhouse for clothing, Kay Jewelers, Supercuts hair salon, and The Vitamin Shoppe for supplements and health foods nearby.
Are there nearby fitness or medical facilities around Panera Bread Reading?
Yes, nearby facilities include NovaCare Rehabilitation centers and Alliance Fitness Center for physical therapy and fitness needs.