McDonald's

3.7
1657 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 Lancaster Ave, Reading, PA
19602, United States

Hours

Reviews

3.7
1,657 reviews
5 stars
664
4 stars
347
3 stars
304
2 stars
113
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Numerous reviews mentioned cold, burnt, or poorly presented food, with several customers expressing disappointment in the overall quality.

Cleanliness

Customers noted that the restaurant and restrooms were often dirty and poorly maintained.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
  • RH
    Ryan Hamilton
    Dec 30, 2025
    4.0
    It's a McDonald's with decent bathrooms... My hash brown for$3 was nearly cold and needed salt
  • RD
    Rick Dieter
    Dec 27, 2025
    5.0
    Grabbed two big breakfasts with the works, great way to start the day. I got service with a smile 😁
  • BE
    Beth E
    Dec 17, 2025
    1.0
    Ive come to this mcdonalds alot and I always have issues with my orders but this most recent time i paid half cash half card but he took my cash and charged my card twice and I was still handed the wrong order twice that was kind of my last straw wouldn't recommend at all 🫩
  • TS
    Tami Shoemaker
    Dec 12, 2025
    3.0
    I got my daughter a happy meal and the toy was missing. She was disappointed when she opened the box that the toy was supposed to be in and it was empty.
  • LL
    Lisandra Levy
    Dec 11, 2025
    1.0
    They leave u waiting for more than 20 minutes and have these kids walking around like zombies like where is the customer service

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 400 Lancaster Ave, Reading, PA?

McDonald's at 400 Lancaster Ave is open 24 hours every day of the week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through service available 24/7.