Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.
Food Quality
Numerous reviews mentioned cold, burnt, or poorly presented food, with several customers expressing disappointment in the overall quality.
Cleanliness
Customers noted that the restaurant and restrooms were often dirty and poorly maintained.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
RH
Ryan Hamilton
Dec 30, 2025
4.0
It's a McDonald's with decent bathrooms... My hash brown for$3 was nearly cold and needed salt
RD
Rick Dieter
Dec 27, 2025
5.0
Grabbed two big breakfasts with the works, great way to start the day. I got service with a smile 😁
BE
Beth E
Dec 17, 2025
1.0
Ive come to this mcdonalds alot and I always have issues with my orders but this most recent time i paid half cash half card but he took my cash and charged my card twice and I was still handed the wrong order twice that was kind of my last straw wouldn't recommend at all
TS
Tami Shoemaker
Dec 12, 2025
3.0
I got my daughter a happy meal and the toy was missing. She was disappointed when she opened the box that the toy was supposed to be in and it was empty.
LL
Lisandra Levy
Dec 11, 2025
1.0
They leave u waiting for more than 20 minutes and have these kids walking around like zombies like where is the customer service
What are the operating hours of McDonald's at 400 Lancaster Ave, Reading, PA?
McDonald's at 400 Lancaster Ave is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location has a drive-through service available 24/7.
What delivery services are available at this McDonald's?
The McDonald's offers delivery with options like curbside pickup, same-day delivery, and no-contact delivery.
How can I order food online from this McDonald's?
You can order online through the McDonald's App, the delivery URL, or using the mobile order link provided.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's offer any rewards or loyalty programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points towards free food.
Is WiFi available at this McDonald's location?
Yes, WiFi service is available at this McDonald's.
Are there any car rental services near this McDonald's?
Yes, Hertz car rental agency is nearby, allowing easy car rental before or after your meal.
Where can I find coffee or convenience stores near McDonald's at 400 Lancaster Ave?
Wawa, a convenience store and coffee shop, is located nearby for additional snacks or drinks.
What automotive services are available near this McDonald's?
Nearby you can find National Motors Plus car dealer, Premier Auto Spa for car washing and detailing, and Skeeter's Automotive for repairs and tire services.