Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times in the drive-thru, with some waiting over 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, particularly during late-night shifts.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared items.
Operational Hours
Customers expressed frustration over the restaurant's inconsistent hours, particularly regarding the advertised 24-hour service.
HZ
Harlan Zimmerman
2 days ago
1.0
Lunch don't waste ur time stopping hre
JC
Judd Curtis
Nov 11, 2025
2.0
Girl at the 1st window Sunday nov 10 around 7pm had a nasty attitude, acting like if her life was so bad, haven't even started to live and already with a 65 year old attitude, at leat you have a job.
MC
Monica C.
Nov 8, 2025
1.0
I ordered through mobile order. I chose lemonade. Got to the window "sorry there's no lemonade. What soda you want instead?". So i asked can i get a slushy instead since i was upcharged for the lemonade or a refund. After a few back and forths my lemonade magically appeared. We then realized we were missing the 10 piece from our order and sauces. We got the 10 piece but no sauce. I had to go inside to get the sauces. Had to ask for sauces twice. Customer service sucked, all around.
TC
T. Jefferson Collins
Nov 2, 2025
3.0
It's McDonald's. Reliable, uninspired, formerly cheap fast food
AA
Adrian
Nov 1, 2025
1.0
Lazy workers, fries are always soggy and cold, and not even filled properly. The ice cream machine is always down which means that they simply don’t want to clean it because I worked at McDonald’s as a teen/young adult. It literally takes two seconds to do so, the machine does all the work. When older adults work here it’s good service and fresh food, when it’s the youngsters you get horrible service. What are y’all getting paid so much for?