Dunkin'

3.2
382 reviews
Decked Out Lattes
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Business Details

2458 Perkiomen Ave, Reading, PA
19606, United States
(610) 621-2405
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Reading, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2458 Perkiomen Ave, Reading, PA
19606, United States

Hours

Reviews

3.2
382 reviews
5 stars
152
4 stars
52
3 stars
31
2 stars
19
1 star
128

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Customer Service

Feedback indicates a lack of proper customer service, with many reviews highlighting rude staff and poor management.

Wait Times

Customers frequently complained about long wait times both in-store and at the drive-thru, often leading to frustration.

Food Quality

Several reviews mentioned poor food quality, including overcooked items and incorrect drink preparations.

Cleanliness

Some customers noted cleanliness issues, particularly in the bathrooms and dining area.
  • NS
    Nick Serrano
    Nov 16, 2025
    1.0
    Do not go there unless you’re gonna use the drive-through or else you’re going to wait a long time
  • LD
    Leah Dewalt
    Oct 4, 2025
    1.0
    terrible food quality and always miss items on my order
  • CD
    C D
    Sep 29, 2025
    1.0
    Got my order wrong 2x
  • SL
    Stephanie Liriano
    Aug 23, 2025
    5.0
    Fast service even w. A full drive thru
  • MT
    Michael Tyson
    May 26, 2025
    1.0
    I went to this location today, Memorial Day 2025, At approximately 1:30 PM. As I walked in, I could see one person in drive-through and one person at speaker are ready to get their order taken. I was the only person inside. There were two people working. I waited approximately 12 minutes and no one greeted me or gave me any type of communication. Not a I will be right with you. Or sorry just give us a few seconds. After 12 minutes of me, seeing these two people walking in circles, I finally said something. And the manager, who was a female, Said oh I’m sorry and instructed the other worker to take my order. Apparently, she was too busy making food. I poked my head back around the corner and asked her if she was the manager and she said yes and proceeded to make her food. I went to tell her how I was waiting 12 minutes and she was very dismissive. This Dunkin’ Donuts is a joke. This is at least the third or fourth time I have been there in the last six months and have experienced something this sort. Absolutely no time management skills. Absolutely no customer appreciation/service. And everyone moves at a glacial pace. they need to just shut down this location because there’s nowhere they are making any type of money with the type of customer service. I have witnessed a few times. I have been to this location.
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Frequently Asked Questions About Dunkin'

What are the hours of operation for this Dunkin' location in Reading, PA?

This Dunkin' is open daily from 4:00 AM to 8:00 PM.

Can I order Dunkin' products for delivery or curbside pickup?

Yes, this location offers both delivery and curbside pickup services.