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Dunkin'

3.2
(385 reviews)
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Business Details

2458 Perkiomen Ave, Reading, PA
19606, United States
(610) 621-2405
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Reading, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2458 Perkiomen Ave, Reading, PA
19606, United States

Hours

Reviews

3.2
385 reviews
5 stars
153
4 stars
53
3 stars
31
2 stars
19
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and dismissive staff behavior.

Staff Friendliness

While some customers praised the friendliness of the staff, many others noted a lack of professionalism and rudeness from certain employees.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting clean bathrooms and dining areas, while others reported unsanitary conditions.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect food or drink preparations.

Management Issues

Several customers expressed concerns about management and staff training, indicating a need for better oversight and customer service training.
  • KC
    Krystle Castillo
    Jan 21, 2026
    5.0
    Staff is amazing and quick with customer service! 🤩 Bathrooms are spotless, and the eating area is always clean with wiped-down tables. ✨ Smiles and ready to take your order as soon as you walk through the doors. 😊 This is one of my favorite locations; the staff knows my coffee order perfectly! ☕ I love the service and hospitality! ❤️ #Staff #Service #Cleanliness #Smiles #Coffee #Hospitality
  • MB
    Matthew Brandon
    Dec 24, 2025
    1.0
    Everytime I come here they mess my order up. The chubby little African American boy behind the counter always forgets ingredients in my drinks everytime I dont understand. The young white boy I think who is thr manager is the only one who can get the drinks right. Always order your expresso on the side or it will not be in your drink. Doors were locked again, at 5am when open smh.
  • BS
    Blaize Stull
    Dec 21, 2025
    1.0
    Loved my 8 sips of coffee
  • HH
    Haley
    Dec 20, 2025
    5.0
    amazing staff and they make THE BEST drinks here and they actually warm up the food
  • NS
    Nick Serrano
    Nov 16, 2025
    1.0
    Do not go there unless you’re gonna use the drive-through or else you’re going to wait a long time
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Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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