Dunkin'

3.3
487 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Reading, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5401 Perkiomen Ave, Reading, PA
19606, United States

Hours

Reviews

3.3
487 reviews
5 stars
177
4 stars
90
3 stars
59
2 stars
32
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently poor customer service, including rude staff and incorrect orders.

Food Quality

Customers reported issues with food freshness and quality, including stale donuts and burnt sandwiches.

Speed of Service

Many customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 20 minutes.

Inconsistency

The quality of food and service varied significantly depending on the staff working, leading to mixed experiences.
  • AA
    Aden
    Dec 11, 2025
    1.0
    This Dunkin' is trash. No friendly service, can't get your order right and my order was so simple. And on to of that the COFFEE tastes like shit. Never coming back to this location.
  • SE
    Sally Eaton
    Dec 1, 2025
    5.0
    They have Delicious Coffee n Donuts and Quick Food items too
  • KT
    Kiers T
    Nov 29, 2025
    1.0
    incredibly rude staff, all messing around inside and forgot things two times. terrible food. donut was rock hard, sandwich was burnt, no cheese on my hashbrowns…
  • AF
    Alma D Freytes
    Nov 23, 2025
    5.0
    Easy to.go. place
  • AA
    Anneudys Abreu
    Nov 6, 2025
    1.0
    The worst place, the service was awful. The tall, blonde girl at the front is rude, ill-mannered, and racist. I'm Hispanic, and when I went to pick up my order and showed her my phone, she told me to take the damn phone away from her face because she didn't like it. All the staff heard her. I left her order, which was also not ready after a long time, and I left.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Reading, PA?

Dunkin' in Reading, PA is open Monday through Saturday from 4:00 AM to 10:00 PM, and on Sunday from 4:00 AM to 2:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides delivery and curbside pickup services for customer convenience.