Dunkin'

3.3
485 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Reading, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5401 Perkiomen Ave, Reading, PA
19606, United States

Hours

Reviews

3.3
485 reviews
5 stars
175
4 stars
90
3 stars
59
2 stars
32
1 star
129

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food preparation.

Customer Service

Feedback indicates a significant number of customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction.

Service Speed

Many reviews highlighted slow service times, particularly in the drive-thru, with long waits reported frequently.

Product Quality

Several customers noted that food and beverages were often not fresh or poorly prepared, contributing to a negative experience.

Staff Attitude

There were multiple mentions of staff being dismissive or sarcastic, impacting the overall customer experience.
  • AF
    Alma D Freytes
    1 day ago
    5.0
    Easy to.go. place
  • RB
    Rachael B
    Nov 10, 2025
    5.0
    Best location. Coffee is made correctly and quickly. Very friendly too.
  • AA
    Anneudys Abreu
    Nov 6, 2025
    1.0
    The worst place, the service was awful. The tall, blonde girl at the front is rude, ill-mannered, and racist. I'm Hispanic, and when I went to pick up my order and showed her my phone, she told me to take the damn phone away from her face because she didn't like it. All the staff heard her. I left her order, which was also not ready after a long time, and I left.
  • AR
    Ashley Rodriguez
    Nov 6, 2025
    1.0
    Honestly, ALWAYS disappointed when I stop at this location, either my coffee taste like shit or the ice is completely melted so it’s not even iced coffee or my bacon egg and cheese is missing the bacon! It’s always something!!! I don’t if I have to drive 15mins to another Dunkin, definitely not stopping at this location anymore!
  • AS
    Abby Smith
    Oct 2, 2025
    1.0
    This store has skipped me out on food every single time I have ordered. This has happened 4 times now with ordering DoorDash, the bag is always sealed but I am missing items or the items are incorrectly made. No one seems to follow directions on orders or seem to even care!

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Reading, PA?

Dunkin' in Reading, PA is open Monday through Saturday from 4:00 AM to 10:00 PM, and on Sunday from 4:00 AM to 2:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' provides delivery and curbside pickup services for customer convenience.