Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Reading, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
608 reviews
5 stars
310
4 stars
117
3 stars
54
2 stars
39
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful during interactions.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness
The store was frequently described as dirty, with complaints about unsanitary conditions and a lack of proper maintenance.
Food Quality
Several reviews mentioned that food items, including coffee and donuts, were often stale, cold, or poorly prepared.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and quick service, indicating that experiences can vary.
- SMSharon Miller1 day ago2.0Went on the Saturday morning of the Christmas parade in Reading Pa. The line was out the door and service was very slow. You think they would have staffed up knowing that there would be extra business because of the parade. We finally got to order a dozen donuts for almost $14 only to find that there was hardly any variety to pick from and the ones that were available were very stale. Lots of lost revenue due to lack of staff and poor selection. I'll know better next year!
- LLLoriOct 27, 20251.0I went in this morning for breakfast and the woman who got my meal together dropped a hash brown on the counter and put it in the bag. The coushins were ripped and the outside looked like a trash dump. I had to throw the hash browns away. Also a homeless lady was being very loud.
- JRJeff ReigelOct 24, 20255.0I am on a cane with vision problems, the staff was helpful and met all my needs. My food was prepared right and packaged well for my trip home. I ordered the 6$ meal deal with coffee and two dozen donuts. I highly recommend this Dunkin. A+++
- EVEnrique VargasOct 19, 20252.0Asked for a cappuccino and got a cup of coffee filled to the brim.
- JSJessaica ShieldsOct 13, 20251.0Mainly the atmosphere and the service are the reasons for this one star review. Not a single person in that location looked or acted like they wanted to be there—and thats fine—most people dont want ti be at work, but dont pass the bad attitudes to the customers and ruin their days. The cashier was literally laying her head down on the register while taking our orders. Playing their own music louder than the music in the restaurant—which was not appropriate for a public space.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Reading, PA?
Dunkin' in Reading, PA is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 4:00 AM to 10:00 PM on Sundays.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' in Reading offers both delivery and curbside pickup services.
What seasonal drinks are currently available at this Dunkin'?
This holiday season, you can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
How can I order ahead to skip the wait at Dunkin' Reading?
You can order ahead using the Dunkin’ mobile app available on iOS and Android, or order online via their website for quick grab-and-go service.
What types of food does Dunkin' offer at this location?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and offers meals for breakfast, lunch, and brunch.
Is there a drive-thru at the Dunkin' on 645 Penn St in Reading?
This Dunkin' location does not have a drive-thru but offers curbside pickup and delivery services.
Are there any nearby points of interest I can visit before or after enjoying Dunkin'?
Yes, nearby you can visit the Reading Science Center, an engaging science museum, or the Penn Street Market, a local farmers market and grocery shopping spot.
How can nearby attractions help me plan my visit to Dunkin'?
You can plan a visit to Dunkin' either before or after exploring nearby attractions like the Santander Arena for concerts or the City of Reading public offices, making your trip convenient and enjoyable.
What other dining options are near Dunkin' in Reading?
Nearby dining options include Salsa Burrito for Mexican food, Café de Colombia Restaurant and Bakery, and Cheers American Bistro offering diverse menus close to Dunkin'.
Can I find parking near this Dunkin' location?
Yes, there are parking options nearby including Reed & Court Garage and Doubletree Parking Garage for convenient access to Dunkin'.