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Dunkin'

3.4
(368 reviews)

Business Details

1350 Carbon St, Reading, PA
19601, United States
(610) 396-5198
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Reading, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1350 Carbon St, Reading, PA
19601, United States

Hours

Reviews

3.4
368 reviews
5 stars
174
4 stars
35
3 stars
38
2 stars
15
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and inattentive staff, with many customers expressing frustration over poor service and negative attitudes from employees.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Food Quality

Feedback indicated inconsistent food quality, with complaints about undercooked items, cold food, and poorly prepared drinks.

Management Issues

Several reviews pointed to poor management practices, including staff shortages and lack of training, contributing to the overall negative experience.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted positive experiences on certain visits.
  • MM
    michael marshall
    Jan 2, 2026
    2.0
    Nosey employees, talk too much trash on their radio, rude and ignorant. Mind ya business ho. How do you work coffee and not know whata dirty chai is?
  • A
    ꀭꆂꑛꁹꁹꐟ
    Nov 26, 2025
    2.0
    Every time I come here to pick up my order, they can never get the order right, always half assed & in a rush to get done sometimes food not even cooked properly.
  • JM
    J M
    Oct 29, 2025
    1.0
    I ordered a medium, got a small. The staff there is rude and inattentive.
  • VM
    Vince Martello
    Oct 29, 2025
    5.0
    These girls do a great job…
  • SD
    S D
    Oct 6, 2025
    3.0
    Hit or miss with the food. Sometimes put together carelessly, other times it's alright. When ordering ahead on the mobile order, sometimes what was ordered isn't available, like seasonal/specialty items.

Frequently Asked Questions About Dunkin'

What are the main offerings at Dunkin' in Reading, PA?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, and tea, serving all-day breakfast, lunch, and brunch.

What are the opening hours of Dunkin' at 1350 Carbon St?

Dunkin' is open daily from 5:00 AM to 8:00 PM for dine-in and from 5:30 AM to 7:30 PM for delivery services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
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